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December 12, 2024
Question

two different users with the same interface and with the same input values ...the output is showing different. what could be the reasons for this ? please help

  • December 12, 2024
  • 7 replies
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two different users with the same interface and with the same input values ...the output is showing different. what could be the reasons for this ? please help

logic built-

input type used  is date field - user will be able to select date and

from that selected date onwards it will exclude public holidays and weekends and will return the date of  first 20 business days. 

for most of the users the output is as expected BUT for some users it is showing wrong output.

7 replies

December 12, 2024

waiting for the replies.

prasantap0900
December 12, 2024

Can you please share the code and interface?

stefanhelzle0001
December 12, 2024
for most of the users the output is as expected BUT for some users it is showing wrong output.

What does this mean? What do you expect, and what is wrong?

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sivanagamalleswarit0001
Inspiring
December 12, 2024

Did you verified if users are in different time zones and is your code handling these differences effectively?

gayatria0439
December 13, 2024

Hi [mention:9f43c72e1a8b4bf5b38c5c2ab7ed205e:e9ed411860ed4f2ba0265705b8793d05] , are these users from the same location?

December 13, 2024

Hi [mention:0bc4c4bef9ec41cd9ea711bb76538c5d:e9ed411860ed4f2ba0265705b8793d05] [mention:0faf08e2f9a64b838f3fd726f4d50f5a:e9ed411860ed4f2ba0265705b8793d05]  yes ,users are from different locations we have already checked it, and i think it is not related to timezone issue. and the default calender is set to all the users.

mathieud0001
December 13, 2024

Are you sure that all the users are using the same timezone?

You can also use the usertimezone(user) function to find out which timezones your users are in.

Also make sure it corresponds to the timezone set in the calendar.