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venkataharishd0002
venkataharishd0002
January 24, 2022
Question

Unable to find the Interface Issue

  • January 24, 2022
  • 3 replies
  • 0 views

Hi Team,

Getting the following error in my site, I understood the issue, but unable to find in which interface the issue occurred, Please help me to find the root cause

    3 replies

    harshitb6843
    harshitb6843
    January 24, 2022

    Hi Harris,

    It looks like the problem is with some component that appears when the user clicks on "Reject" or "Reassign" actions. Either the basic user, from which you are using this app, does not have rights to view other users in the pool, because of which the choiceValues are null. 
    It is an assumption. I am not 100% sure about it. 

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    January 24, 2022

    This error seems to happen in an internal component. Did you check the log files for more details?

    I think the error message as such is pretty clear. Would it be an option to just look for dropdownfields?

    harshas2775
    harshas2775
    Brainy
    January 24, 2022

    Looks like some multiple dropdown component is used in you interface mapped to the 'Home' tab. Take a look at its configuration, if placeholders are added, or null handling is done for value attribute.  Also, Are you able to test the interface properly without any errors in the interface object? 

    If error is still there you can add the respective lines of code  or steps that lead to this error, so that we can help find out the cause better.

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