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January 24, 2025
Question

While opening the site user facing --DOCTYPE "... is not valid JSON appian

  • January 24, 2025
  • 3 replies
  • 0 views

while opening the site user facing the below issue and after some time its getting resolved automatically 

DOCTYPE "... is not valid JSON appian

please help me on this how we can resolve the issue , its happening frequently.

Thanks!

Suresh

    3 replies

    stefanhelzle0001
    January 24, 2025

    What kind of environment is this?

    January 24, 2025

    Hi [mention:a11f77a729fb4db2af76b09948583328:e9ed411860ed4f2ba0265705b8793d05]  its happening in the production.

    FYI :- we are using on-premises environment.

    stefanhelzle0001
    January 24, 2025

    I suggest to talk to your admins and open a support case.