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New Participant
September 3, 2026
Question

How to extract email document by using AI

  • September 3, 2026
  • 2 replies
  • 46 views

How to extract email attachments and email data by using AI

    2 replies

    shubhama926776
    Brainy
    September 3, 2026

    Two options to get email -

    Poll a mailbox with the MSGraph Email Poller plug-in (recommended)
    Needs a common/shared Outlook mailbox to poll. You get the full .eml file saved as a document plus structured data, so it's the best option for tracking everything and replaying if a process breaks. Best fidelity for from/to/cc, attachments, and audit.
    https://community.appian.com/b/appmarket/posts/msgraph-email-poller
    Expose the process model to receive email (native, no mailbox)
    Send email straight to the process address. Body, [key][value] pairs, and attachments land in process variables. No plugin or shared mailbox needed, but no true .eml, weak header fidelity, unencrypted, and duplicate Message-IDs are ignored for 24h. Fine for low volume / non-sensitive.
    https://docs.appian.com/suite/help/26.8/Sending_an_Email_Message_to_a_Process.html

    Overview (both approaches): https://docs.appian.com/suite/help/26.8/email-in-appian.html

     

    शुभम्
    New Participant
    September 3, 2026

    Thanks for the swift response shubhama