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New Participant
Dec 20, 2023 7:24 AM UTC
Solved

Email Listener

Hello All,

Is there a feature like PEGA's Email Listener that accesses external email services and notifies them via Appian?

What I would like to do is to have Appian notify or initiate a process when a value defined in Appian matches the sender of an email received by an external email service.

Any clues you can give me on this would be appreciated.

    stefanhelzle0001
    Brainy
    Dec 20, 2023 7:55 AM UTC

    3 replies

    stefanhelzle0001
    Brainy
    Dec 20, 2023 7:55 AM UTC
    Inspiring
    Dec 20, 2023 8:32 PM UTC

    Hi Stefan, I was wondering if it would be possible to consider utilizing the 'Receive Message Event' for this scenario?

    stefanhelzle0001
    Brainy
    Dec 21, 2023 7:27 AM UTC

    That depends on your setup. The receive message event and the option to initiate a process on an incoming email requires you to send an email to the Appian system. Appian does not somehow monitor a third party system for email.