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December 20, 2023
Solved

Email Listener

  • December 20, 2023
  • 3 replies
  • 2 views

Hello All,

Is there a feature like PEGA's Email Listener that accesses external email services and notifies them via Appian?

What I would like to do is to have Appian notify or initiate a process when a value defined in Appian matches the sender of an email received by an external email service.

Any clues you can give me on this would be appreciated.

    Best answer by stefanhelzle0001

    Check this plugin: community.appian.com/.../msgraph-email-poller

    3 replies

    stefanhelzle0001
    Brainy
    December 20, 2023
    December 20, 2023

    Hi Stefan, I was wondering if it would be possible to consider utilizing the 'Receive Message Event' for this scenario?

    stefanhelzle0001
    Brainy
    December 21, 2023

    That depends on your setup. The receive message event and the option to initiate a process on an incoming email requires you to send an email to the Appian system. Appian does not somehow monitor a third party system for email.