Skip to main content
S
samarm7781
March 17, 2025
Question

File Upload Component Error

  • March 17, 2025
  • 6 replies
  • 0 views

Does anyone have any idea what's causing this to show up? Given that the file extension .cdxml is a permitted file extension in the environment and the user has confirmed that the file type matches the extension.

    6 replies

    venkatrea696188
    venkatrea696188
    March 17, 2025

    Appian tries to read the file you uploaded it tries to match whether contents match it's file type. Are you sure your file is cdxml type.

    I found this other thread where Mike explained it very clearly (It might help you to resolve the issue)

    https://community.appian.com/discussions/f/general/23862/the-file-s-extension-png-does-not-match-its-underlying-file-type

      S
      samarm7781Author
      March 17, 2025

      The file is of cdxml type. . Thanks for the link to Mike's thread. Seems a like a support case is needed in this case.

      mathieud0001
      mathieud0001
      March 17, 2025

      https://docs.appian.com/suite/help/25.1/Appian_Administration_Console.html#using-file-type-verification-effectively

      mikes0011
      mikes0011
      Brainy
      March 17, 2025

      per OP's screenshot above, it looks like the feature is probably malfuncitoning.

      mathieud0001
      mathieud0001
      March 17, 2025

      Not sure what Appian uses in the backend but it may just be that the "magic mime type" detection misbehaving.

      In those cases, your only option is to deactivate that feature or rename the file to another extension for which the detection does not trigger.

      Terms & ConditionsAccessibility statement