Governance

Hi Community, Was going through documentation for breaking-a-chain and came across this point The amount of time between attended tasks exceeds the non-configurable limit of 10 minutes. Can anyone explain this pointer with example? What do we mean by when we say attended, unattended task. What is non-configurable limit and where can we see it It would be helpful if anyone provide explanation on breaking-a-chain in detail with example?

Hi all, We are evaluating using the Appian cloud database encryption, but we need to be able to access the requests audit log information. In the system logs documentation says “Cloud database audit logs are only available for Appian Cloud customers. Additionally, these logs are disabled if database encryption feature is enabled on your Appian Cloud site.” But the documentation for Appian cloud database encryption indicates that binary, error, and audit logs are available. Does anyone know what information is stored in any on these logs? Can we retrieve the information about the requests made ([timestamp],[serverhost],[username],[host],[connectionid],[queryid],[operation],[database],[object],[retcode]) from the binary log instead? Thanks in advance

Is it possible for a single user to have more than one identity when being authenticated through SAML on an Appian Cloud instance? I.e. be in more than one SAML authentication group? The user would have a primary IdP that would be first priority but would still need to be authenticated against a secondary IdP on occasion. The reason for this is that some users will need to access Appian through two separate networks, depending on their role and physical location. Each network has an AD to act as the IdP and there is overlap between the users within each AD, resulting in a scenario where a user needs to be in two authentication groups and is then authenticated against one IdP on log in, depending on the network the user is accessing Appian from.

Hi, I am using a query to fetch data based on date selection from the table in the SQL server. since the data volume will increase, I have already broken the date selected into 15 days period and then fetched the data to optimize the query. Also to optimize it more only the required fieldlist has been passed in the parameter but it was working fine till some time and now when the data volume has increased, it throws an error.  Is there any other way of Optimising? The query used is:  rule!NGS_queryEntityRefresh( dataStoreEntity: cons!NGS_DSE_FACT_ENGAGE_ACTUALS_QC, returnType: ri!returnType, fieldList: { "scoreTotal", "operationsCodeId", "jobRoleId", "supervisorId", "managerId", "evaluatorId", "evaluationDate", "internalEmpId", "callDate", "customerServiceQcScore", "contentQcScore", "evaluationForm", "opsRole", "evalSuperviso

We have many objects and Applications, sometimes I know the object name, but can't locate to which Application it belongs to. Is there anyway I can find the belonging Application easily?

I want to get the diff text between expression rule to integration some automation flow. Do Appian exposed any API to support such? Or is there any API could get object source by version?

Based on DR Strategy 3, documented here: https://community.appian.com/success/w/guide/3329/high-availability-and-disaster-recovery-configurations#disaster_recovery, it sounds like it's possible for an HA environment to loose nodes and continue functioning, with some potential updates to configurations.  Has anyone tested this process? If you have 3 engine/data servers, if 1 node goes does, can 2 continue functioning? Likewise, if 2 nodes go down, can 1 function alone? What about search and app servers?

Hi folks, can we configure another URL masking for a particular site in an environment?current URL: www.abc.appiancloud.com/suite/sites/mysite another URL: www.abc.com/mysite.

1.What Does Nullable = True or False means in XSD ? 2. i have installed an Appian from PlayStore in Mobile  . What is the server address to community .

I want to know what is the most effective strategy to handle old production processes that were designed with a methodology that involves extensive and long-lasting processes. In addition, we face numerous PRO issues that require quick solutions from the support team. Simultaneously, improvements are being made to extend or enhance the functionality of these processes. However, problems arise when we have to solve an issue that involves the modification of objects that are also being altered in the enhancements and are not yet stable. Another challenge is managing active instances with old versions of the flow; when trying to implement a new version of the process, conflicts can arise due to incompatibility between the old version of the instance and the new version of the process. Appian suggests a method in their documentation, but I find it has several limitations. I am interested to know how they handle these situations in other projects to learn from the best practices applied. do

hi, My team wanted to build a common library/application i.e. Global_CaseManagement where the application will be exported to 2 instances for 2 regions to share (similar to a common library), i.e. UK_Bank  and US_Bank.Let's name the rule as rule!Global_GetNextCase which used within a node by a common global process model namely ACTION - Get Next Case Given the rule Global_GetNextCase will have different logic for UK and US, what would be the recommended way to do the common rule override?The dependency graph as below :1. Global (application) -> ACTION - Get Next Case -> rule!Global_GetNextCase -> rule!Global_GetNextCase_UK2. Global (application) -> ACTION - Get Next Case -> rule!Global_GetNextCase -> rule!Global_GetNextCase_USThis way will create a problem where both UK and US rules will be imported into the instances respectively causing unwanted dependency issue, cause UK only needs&

Good morning, I am trying to locate the file appian_log4j.properties, but I am unable to reach the path /deployment/web.war/WEB-INF/resources. I am working from an Appian Cloud environment. Could someone please guide me on how to get there or where to find the information? Thank you very much

Hello , Any best practices around how do we manage objects which are not required anymore ? Specially when those objects have been previously deployed to production.  Is it a best practice to delete such objects ? If this could be an option , then such objects could be easily deleted in the development environment but then how do we promote the deletion to high environments ? Or someone will have to manually delete them in the high environments ? Thank you. 

Good morning everyone,  I am new in Appian, we are setup to use SSO to log in Appian, when users are created, it send wrong informations to the users. Is it possible toi disable the automatic email sent when creating a new user? Thank you

Hello All, We have a use case where we need to restrict Appian users that have access to Appian designer to not to upload a certain file type extensions like executable files for example. We've tried to restrict by adding extensions to block on admin console but it is only restricting on Sites and portals but not on Designer. Note : We need to apply restrictions on create new document file upload component and import application file upload component. Any suggestions will be appreciated.

I receive the following email when resetting the password from the Appian Console or using the "Forgot Password" option from the login page. "We recently received a request to reset your password. However, it is not currently possible to reset your password because your credentials are maintained by another system. You should contact your site administrator if you need to reset your password or if you did not expect this email." Please help on to reset password.  Thanks, Umesh Kumar

I am trying to find an answer for the below question : Can we capture the user activity in Admin console or designer page even if the user is not changing anything there . If the user just explore the admin console pages like maintenance window , user start pages ,etc. and they are not making any changes , Is this activity also captured in the logs and if it is which log should I find it? Thanks in advance for the help!

There are "System Groups"   in Appian and General groups(All Users, Administrators )  which we create for security purpose .  Just wanted to understand on which scenario we can go for each of them . Is there any real time difference .

Hello everyone, i am trying to upgrade from 20.4 to 22.1. All the services start normally, but on tomcat log, i get the following :  Using CATALINA_BASE: "C:\appian\tomcat\apache-tomcat"Using CATALINA_HOME: "C:\appian\tomcat\apache-tomcat"Using CATALINA_TMPDIR: "C:\appian\tomcat\apache-tomcat\temp"Using JRE_HOME: "C:\Appian\java"Using CLASSPATH: "C:\appian\tomcat\apache-tomcat\bin\bootstrap.jar;C:\appian\tomcat\apache-tomcat\bin\tomcat-juli.jar"Using CATALINA_OPTS: " -Dfile.encoding=UTF-8 -Duser.timezone=GMT -Djava.naming.factory.initial=com.appiancorp.tomcat.naming.TomcatInitialContextFactory -Djava.awt.headless=true -Djava.net.preferIPv4Stack=true -Dorg.osgi.framework.security=osgi -Dsun.net.inetaddr.ttl=60 -Dsun.rmi.dgc.client.gcInterval=3600000 -Dsun.rmi.dgc.server.gcInterval=3600000 -Dtomcat.cacheArchiveEntries=true -Dio.opentracing.contrib.jdbc.excludeFastQueryThresholdMs=100 -Dio.opentracing.contrib.jdbc.slowQueryThres

Hi all, User complains he is not able to see the application content on ipad but able to see in the laptop. Can anyone help on this

Hi Appian User, How Can I collapse the UI vertically?" "i want collapse on the right and not upwards., how can we do that."

Hello all, currently I have 3 org, dev, QA, and prod.  I have made new inserts in a cloud data base table in the dev environment.  Given that the same table in the QA org have the same 14 entries as the table in dev org, what would be the best practice to deploy the update from said table from the dev to QA org.  Any help would be appreciated.

Actually, I had my passwords correct for the login, but I don't know for what reason I have been thrown up a message that my password/username is invalid. So, I tried to reset my password. When I'm trying to reset my password, I am getting a pop-up that my password reset link is expired even though I have opened the link right after I got the mail. No matter how many times I tried, I am getting the same issue. In the end I'm neither able to logon nor reset my password. Can anyone help me out.? NOTE:- I am new to appian. Don't have much experience with appian.

Once a user gets designer access, then it can create applications but I would like to have more control over that so then I want to give access to designer but not allowing all designer users to create applications (they would only be able to create objects within the applications they have been granted access to). 

Hi,     We have a requirement to clone the OnPrem environment to GCP. Has anyone done this earlier. Does Appian has any documentation or utility for the same?