Governance

Hi, We need to get the users access and refresh tokens using the SAML assertion. We tried to do this creating a connected system with the authentication method OAuth 2.0: SAML Bearer Assertion Flow. The problem we have with this solution is that the assertion along with the client id, client secret and scope are added as a header when calling the integration. We are required to send the assertion separately in the request body, so we are trying to find a way to get the assertion after the users login with SAML to add it to the body of the integration to retrieve the tokens. Has anyone done something like this before or knows how we can access the SAML assertions stored in Appian? Thanks in advance. 

below question: Can we capture the user activity in Administration console or designer page even if the user is not changing anything there , user start pages ,etc. and they are not making any changes , Is this activity also captured in the logs and if it is which log should I find it?

Hello, We are operating on-premise and retrieving user login data from /opt/appian/shared-logs/appian-engine-1.xxx/login-audit.csv across three servers. It has been noticed that the files in /opt/appian/shared-logs and /opt/appian/logs are not synchronized. Is this expected behavior? Additionally, could you confirm the timing for when the login rotation file is generated and copied from /opt/appian/logs to /opt/appian/shared-logs? We observed that the rotation file in /opt/appian/shared-logs is created at random times rather than at 12:00 AM GMT. Thank You, Sneha.

Is it possible to enable SAML Authentication (SSO) specific to one application alone in a shared environment and remaining users are expected to login via native login for accessing other applications in the same environment?

When I navigate to the System Logs tab, I saw there are different type logs in there. Is there any best practice of developer to check these logs?

I need to create thousands of test users in my system to support locust test. Are there any tools that allow me to do that?

Hi, We have the following requirement and would appreciate the community's support to suggest the best practice for achieving the same. Business Requirement : A process for loan is triggered in a branch (CRM system) where all the customer and loan related details are collected and then submitted to another department(Credit department) in the bank. All the UI and process related to branch is implemented in CRM, whereas credit department UI is implemented in Appian(review of submitted application happens in credit department). if any discrepancies are found in the application, credit department can send the application back to branch(CRM) and once corrected flow will continue in Appian. This return to branch/ different roles within the branch can happen multiple times at various points during credit department review Suggestion required on below approaches: Approach 1: In traditional BPM systems, we create a Dummy task in BPM to indicate the external system task(CRM), once this tas

Is it possible to have a session countdown timer in the UI, when the user goes into idle state.  When the session timeout pop up message appears, is it possible to have a count down timer to show the remaining minutes before logout

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Facing below issue while trying to enable SSO. I have filled out the SAML form with all the required information. When I am testing the configuration, I am receiving error message as below.  FYI, IdP is Azure Ad. I see below message from Logs Interesting part is, Azure logs says that my login is successful even though I have above error message displayed in Appian. Did anyone face similar issue or know about this issue? 

Hello Community, We’re currently designing a bi-directional integration between Appian and multiple external distributed systems — including CRM, KIOSK, and MOBILE channels. We're evaluating two architectural approaches and would appreciate your insights, especially around Appian events, correlation IDs, and event-based routing strategies. Approach 1: Task-ID Based Integration In this model: When Appian creates a task (e.g., KYC Review), it exposes the task ID to an external system (such as CRM). The external system then uses this ID to call back into Appian to complete the task. Approach 2: Event-Driven Integration with Correlation ID (Using Appian Events) In this preferred model: A correlation ID (UUID) is generated at the beginning of the interaction and shared between Appian and the external system. This correlation ID is used consistently throughout the lifecycle of the end-to-end process across all systems. Appian does not expose any internal task or

Hi! We had to migrate from Appian on cloud to on premise. Now I can't find the system logs, where are those on the on premise version? 

Previously I was working on a project to customize Case Management Studio for Use Case 1. 3 months later, that project is on hold and I now want to use CMS for a completely different use case. I realize that I can create a new case category to handle the new use case and mark the previous one as inactive. However, I have made some changes to the Base module as well and want to make sure that doesn't create any problems in the future. I have also configured data fields in the "All Cases" data section that I can view in my new case category (Which is not ideal, since it does not apply to the new use case) What would be my best options to make sure I have a clean slate for the new use case - 1. Is it recommended to clone an instance/app of CMS using npm apn-app-manager?  2. Should I continue working in the same instance with a new case category Appreciate your advice on this!

Hi I have written this query to fetch result based on two filter criteria. When I am passing either of employeeId or Created by it throws the following error. But if I pass both employeeId and CreatedBy it works properly. Can anyone help as in what is wrong in this? The error: The code: rule!NGS_queryEntityRefresh( dataStoreEntity: cons!NGS_DSE_QPP_PERFORMANCE_TRACKER, returnType: ri!returnType, executeWhen: ri!executeWhen, queryLogicalExpression: a!queryLogicalExpression( operator: "OR", logicalExpressions: { a!queryLogicalExpression( operator: "AND", filters: { a!queryFilter( field: "employeeId", operator: "in", value: ri!employeeIds, applyWhen: not(rule!NGS_isBlank(ri!employeeIds)) ), a!queryFilter( field: "discussionTopicRefId", operator: "in", value: ri!discussionTopicRefIds, applyWhen: not(rule!NGS_isBlank(ri!employeeIds)) ), a!queryFilter( field: "discussionSubtopicRefId", operator: "in", value

We're in the design phase of creating cross-channel communication for business processes. We use CRM, Mobile, Kiosk, and other channels to send and receive messages to and from Appian. Our goal is to develop a web API that enables message exchange between the various channels in our ecosystem. Outside of Appian, we have a solid architecture for data flows and event-driven management between these microservices. We're interested in learning about best practices for determining the target process ID in the receive API. We use the correlationId as a consistent key across all channels to avoid exposing internal IDs. After a process starts, we store the correlationId in a process variable. There are several approaches to obtaining the process ID using the correlationId, but we're looking for the best solution. One approach I've found is to create a process report to filter by the process variable. However, this would require creating separate process reports for each case.

Idle Session Timeout (Minutes): The number of minutes that a user can remain inactive before the system signs them out. Users will be warned five minutes before their session expires. After two more minutes, if the user remains inactive, they will be signed out. The minimum valid value is 10 minutes and the maximum valid value is 480 minutes (8 hours). Users get the warning before 5 minutes of system expiry and after 2 minutes, the user gets signed out. Can we configure this 5 and 2 minutes. And is it possible to configure the timeout message.

hi , In 24.2 version we have received a feature as New site email alerts will be sent to site object administrators, Is we need to enable manually or it will send automatically to the administrators if it wil fails anything on the site page. If it sending automatically then I'm getting any mail from site error alerts. Note : Currently we are using 25.1 version and I have administrators access for all objects in our application  could you someone help me how to enable for that. Thanks

Hi, we are facing issue with swedish word for site tab, if we add one swedish name word tab its working as expected but if we add more than one swedish word to site tab its not working. pic 1- when we add one swedish word  pic 2-- when we add 2 swedish words please let me know if any one have faced this issue. thanks

We are using Self Managed instance of Appian in Kubernetes. We have configured session timeout for 20 minutes in Admin console and using native login. This is working for System administrators but not working for Basic users. Do we need to update anywhere else for the same or do we need to configure this in server level.

hi , is Case Management Studio can be installed to on-premise appian servers ? Thanks in advance

Hello, Previously, in v24.4, I was able to configure a data source for SQL Server. Now, in v25.1, I can't. Any suggestions? Here the error: Thanks in advanced! Allan

I have made changes to the custom.properties file, specifically:appian.feature.selfManagedMonitoring=true. I validated and deployed the changes, and also restarted the server after deployment. However, upon checking the configure.log file, the configuration changes are not being reflected.

Hi, Ex: I have 10000 rows in record, and have to create user filer as Assigned to so for that i have to fetch the data from the record and need to show in user filter, as we know we can get the 5000 rows at a time from record then at the time i will get only 5000 values but i need 10000 values based on that i can use union operation , i wil show only 50 to 100 user id in the assigned to user filter. is there any best approach for this. thanks! 

I have to create the master data in my new app. That's it, Countries, Cities, Genders, Languages, etc. Where do I have to create this kind of data? In an external database? And how can I get the data from the app?: CDT, REcordType, etc? Thanks!

The CMS Module release notes state that the CMGT base application version must be 1.5 or higher. How can I tell what version of CMS I have? Thanks!