Integrations

We have exposed Appian WebAPI to external and when it's being invoked like 1000 times in a bulk load process, and the linked Process Model itself just writes to 4 Record Types in Appian. But what is being observed is that, the Process instances are getting stuck at various nodes (Sometimes in XOR Node/ Some times on query Record) and on an average we are seeing 50 instances getting stuck out of 1000 being invoked. But if we only have 100 API calls at a time, then this isn't an issue. Any experience or suggestions.

Hi,  I have to read the integration output which will be in XML, how to consider the tags that I need to get from the output...? Thanks in advance, Gousi.

I created my service account in google cloud console and gave the account owner role. When i create the connected system and i test the connection it works good but when I use it on an integration it crashes. I used to do this by my own with a normal connected system and it worked good, but now I need to build it with a service account.

Hello everyone! I am trying to implemented zoom integration. Below is the result of integration and the output is "Reaction Tree". In this case how to get the response? e.g. "join_url", "agenda" etc. Any help is appreciable!! Thanks.

Can anyone help me how can i integrate gmail with appian so i can see all the unread emails in appian?  There is this gmail connected system plugin in appian market. but its not working.. is there any other way i can do that ?                                                                  Below is the error i get when i m using the gmail connected system .  and this is the Gmail connected system I use.

Hi, In one of our applications, we are using SAML OAuth2.0. When there is only one connected system, we are getting proper response. But when there are multiple connected systems, first connected system is able to connect successfully, but when second connected system makes a call, we are getting error saying " assertion has already been consumed" . As a work around, we are trying to add multiple Identity Providers, one for each of the connected systems. But when we are trying to add the second Identity Provider. As soon as I upload the IDP Metadata file in the console, we are getting the error mentioning -- Another identity provider already exists with the same entity ID provided in this metadata file. Entity IDs must be unique. Could some one suggest the solution for this. Regards, Chetana

Hi,  I have a requirement where I have to send an XML input to the integration and in that input some of the fields I need to send dynamically, and they won't be same every time I hit the integration. from the particular XML data the below given data has to be pass dynamically. <BORROWER BorrowerID=""Borrower"" _FirstName=""Charles"" _MiddleName="""" _LastName=""DTestFile"" _NameSuffix="""" _AgeAtApplicationYears="""" _PrintPositionType=""Borrower"" _SSN=""777-77-7777"" MaritalStatusType=""NotProvided""><_RESIDENCE _StreetAddress=""4321 Cul De Sac Street"" _City=""Someplace"" _State=""MA"" _PostalCode=""27230"" BorrowerResidencyType=""Current""></_RESIDENCE></BORROWER> How

Hi I have a requirement to implement a fuzzy logic search in Appian. How can we implement it?

Hi there, trying to learn building web api in Appian, could anyone know what's the problem here? the second parameter can not be CASTed? Best regards,

I have a .pem and .key file provided by ADP. I have uploaded to the Admin Console under "Certificates" --> "Trusted Server Certificates", when I add it to the "Client Certificates" I get a error for missing key file even though I'm not sure how to add it as well since its only looking for a .pem file. First question: is this correct to add it under the "Trusted Server Certificates" to use in an integration that calls the web service or should it be in "Client Certificates" and if so, how do I add the key? Now I read in the documentation that you're supposed to create a "Connected System" with HTTPS and set Authentication to "None". But I have a client id and client secret to add but to the body. Second question: Do I create a Connected System with None Authorization, then create an Integration that adds the client id/client secret to the Body in there? Third question: how do I utilize the client certificat

Hii Team,           Currently we are trying to use webhook for getting back the signed document from adobe. But in the creation of webhook itself, we are getting an error that "webhook URL is invalid". We have tried becceptor with adobe for testing purpose. So it worked there . But when we tried with our production environment's webapi URL, we weren't able to create webhook.  We have provided the webapi URL as webhook URL in the format mentioned below, [https://:[apiKey]@webapiurl].  But still we are getting that error message. Can anyone suggest how can we resolve this?    Thanks in advance.

Hi All, I am facing issue in integration (soap request) while uploading large file size document. Error: Unable to process request body - The request body was greater than 5 MB and could not be processed. I tried with content type - text/xml, application/xml ,custom: application/soap+xml;  Third party system accepts only content type - text/xml and application/soap+xml I have also referred article - Integration Object - Appian 22.4   Can someone please help me on this? Thanks!

I am trying to access Appian data from an external system. If I send a 'GET' request on the URL of the webapi with the appropriate endpoint, I run into Cross Origin Resource Sharing problems and the headers provided do not pass my pre-flight request. I wanted to know if there are any configuration changes in Appian's webAPI needed to do so that it responds to requests sent from the other system's URL ?

Hello, We have a requirement to share the document stored in the Knowledge center with the ASP.net application. Please see the use case below: When we create a document in the Knowledge Center, we store the Appian document ID in our database. We are wondering how we can successfully display these documents on the external site built on the ASP.net framework. Please let us know the step-by-step process and whether any authentication is needed to access these documents based on the document ID in the Appian environment."

Hi reader! I configured an post API (whose purpose is to write in database from outside Appian) which works well when I test it inside Appian. When I try to invoke the API outside Appian (that is through PostMan), it throws Error 500 - Internal Server Error. I have used basic authentication in PostMan Authentication. The user possessing this credential, is being made as the Administrator of API, data store and other required objects. 

How to use Embedded interfaces. Need all related examples and videos to learn. Please help me with step by step instructions to use embedded interface with real time samples. Also please share videos from the Appian Academy - needed the video link to work on Embedded interfaces. Thanks in advance.

Hello, We have Appian 18.1 Version. As Microsoft  is ending support for Basic Authentication which will not support IMAPS anymore as protocol, is there a workaround or documentation to change below configuration for "IMAPS" # Defines settings for a poller that will monitor an inbox and route messages based on the alias rulesconf.mailhandler.poller.EmailHandlerBean.mailServer=outlook.office365.comconf.mailhandler.poller.EmailHandlerBean.mailFolder=INBOXconf.mailhandler.poller.EmailHandlerBean.storeProtocol=imapsconf.mailhandler.poller.EmailHandlerBean.port=993conf.mailhandler.poller.EmailHandlerBean.starttls=trueconf.mailhandler.poller.EmailHandlerBean.userName=*************conf.mailhandler.poller.EmailHandlerBean.pollingInterval=300000conf.mailhandler.poller.EmailHandlerBean.partialFetch=trueconf.mailhandler.poller.EmailHandlerBean.forceImapLogin=falseconf.mailhandler.poller.EmailHandlerBean.debug=true Raj

Hi, We have appian hosted on-prime and its single signon. I wanted to capture all the users based on AD role they belong to. Can anyone help me how to achieve this. Thanks in advance.

Hi there,  We are using using integrations inside saveInto of some components, I just wanted to know whether is there any difference in  performance between call to integration and start process(calling the integration inside the process model and using that process model instead of directly using call to integration) ? 

Hi there,  We are OAuth 2.0 code grant flow to connect to an system. We want a functionality where we can have a logout button which will remove the auth token for that particular user.

Hi, I have a process model that generates a document, and the id of the document gets stored in the process variable. Now in my interface I want to call this integration and extract the document ID so that I can provide it for the document download link function for the user to download the document. Now the problem is I am unable to access the result of the integration. I tried accessing the id using 'rule!integrationRuleName.body.id' but it constantly gave me an error saying cannot index property body of reaction tree. Can anyone help me in this, how to extract the document ID from the integration result ?  

Hi!  We would like to connect to IBM MQ 9.0.5. In the market it used to be a plugin for this, but I can’t find it anymore. Isn’t it working anymore? I would like to check if it works with IBM MQ 9.0.5 since we have to use a new cipher only supported in the version or a newer one.    Furthermore, in the documentation it is mentioned the following: JMS configuration is not supported on Appian Cloud. If you need to integrate with JMS on your Appian Cloud site, you can achieve most JMS use cases via a plugin https://docs.appian.com/suite/help/21.4/Working_with_the_Java_Messaging_Service.html#see-also   ¿Which one could be the correct plugin to be used? Thanks to the community! 

how can i integrate outlook with appian. my use case is i want the emails from my outlook inbox to be in appin. where i can store it in db. almost tried all the connected system and plugins. kindly someone help me out.

Hi Folks, I need little help. I want to handle my outlook mailbox via Appian for incoming emails and for replies with & without attachments. Can someone suggest me the solution because I am unable to find the right connected system for Microsoft 365 & appian. Evenly there is no plugin option available for this. 

Hi, It was identified during the Monthly Health check that few of the interfaces is hampering the Prod performance, I learned looking at the code that we have many calls to the different integration object in just single interface and each of them are taking a lot of time to get the response back. We did few analysis on Appian code as well, where large data set is not retrieved using large batch size, looping functions are used wherever it's necessary, not many dynamic components are used etc Finally it was drilled down that Integration call is the main culprit which is hampering the performance, we tried hard if we can exclude the integration call wherever iit's possible and just to call the integration only when it's necessary, after thinking through every call made is genuine and required. Before we go ahead with API services team for the solution can we check anything from Appian perspective before having a discussion with them, Thanks in advance, Nimisha.