Download attachments from WhatsApp
Hello.
In one of our projects, we need to download the files sent by clients through WhatsApp in order to perform a series of internal checks.
We have reviewed some applications available in the marketplace and found the following:
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WhatsApp Business Connected System: Doesn't allow downloading files from WhatsApp.
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Symphony Connected System: In theory, it does support this functionality. However, we haven’t been able to test it yet, as it also requires a Symphony license.
Has anyone here had experience using Symphony Connected System?
Do you know of any other application that allows downloading files from WhatsApp, or any alternative approach you would recommend for this type of integration?
Thank you very much in advance for your help.
Best regards