Process Automation

I'm having trouble generating process objects in the "Compose your application plan" screen. When I click "Generate Process" in the Process tab, it shows loading but then nothing happens - the tab remains completely empty and no process is generated. And because process tab is empty I'm unable to generate objects from composer Has anyone encountered this before? What could be causing this issue? Appian Version: 25.4

Hi everyone, If the AI extracts a value from a document that does not match any of the values provided by my Option rule (Expression Rule), what is the expected system behaviour? The Setup: Options Rule: An expression rule returning {"Access", "Avenue", "Beach", "Court"}. Extraction: The AI correctly extracted the value "Access". The Problem: Even though "Access" is in my list, the instance status is "Extracted with Errors". The Error Message: "The following contain invalid values: streetType" My Question:If the extracted value matches the Options rule exactly, shouldn't the status be "Extracted" (Success)? Why is it flagging a match as an invalid value? There is no issue with extra space or formatting issue.

I know about Appian queues, etc related to multibot configuration. However when I compare how UIPath queues work  (in a reFramework configuration we first load data in the queue - using what we call a "dispatcher" - and each record is locked during processing using what we call a "performer") and I compare this with Appian queues I have a feeling that there is something that I miss. Can somebody provide more details about it? Thank you.

How do you implement a try/catch in Appian RPA no code environment? Thank you.

Hi , I am using Appian Doccentre to look for few of the keyword to set one of the variable value. In my model I have created a field and given description/prompt to look for few of the keyword and if those found, then setting that new field value to those keywords in a comma separated way. The issue is, I am able to find few of the keywords but unable to find some although those are there in the document. I have tried giving all possible prompt but still unable to get those keywords. Did anyone find any such issue ? Any help is really appreciated. I am giving my prompt something like this.. From ONLY this list: ["abc","def","pqr"], return a comma-separated list of those found anywhere (case-insensitive). Match whole words; treat “claims” as “claims”. Include headers, footers, labels, and stamps. Regards, Ghanashyam

Hi everyone, We have an application where business users can start a process using a Start Process Smart Service from the application site. The process model includes an Execute Robotic Task node, which is currently configured to “Run as whoever designed this process model”. This configuration is required because the process is initiated by basic business users whose usernames are not available in the Appian RPA users list. As a result, setting the node to “Run as whoever started the process” causes the robotic task execution to fail. Is there any supported way to configure the Execute Robotic Task node to run as “whoever started the process” by changing any other configuration in robotic task/RPA? Thank you in advance.

How can I give the entire Dev access to a AI agent like how we provide access in VScode, Github so that the AI can have the full context of the applications and can reply with accurate results.

In Community edition , I am not able to find "Try Prompt Builder" under AI Skills . Do I need any other permissions for that ?

By default the Appian RPA designer doesn't come with a "code" activity (in Java I assume) that would give me full power on implementing whatever I want to do, am I right? Do you guys have any suggestions? what can I do to come up with full programming power? Thank you.

Hi all, I’m using AI Document Center (AIDC) extraction models in a process to save extracted data to the database, and I’ve run into an inconsistent behavior between two models. Scenario A user uploads a document into my application. I save that document into an application folder. I send the document to an AIDC extraction model. After extraction, I delete the uploaded document from my application (using standard document deletion so it’s removed from Appian). Observed behavior For Extraction Model A, the Extraction Instance record has: sourceDocumentId = 46852 documentId = 46856 I delete the document my app knows about (46852). I can still open the Extraction Instance and reconcile without errors, which suggests AIDC is using documentId (46856), not sourceDocumentId. For Extraction Model B, the Extraction Instance record has: sourceDocumentId = 46908 documentId = 46908 (same value) When I delete the document fro

Hi all, I am using the AI Doc center version 2.9. I am trying to extract invoices with single and multiple line items. There is a field called service code, which needs to be a list of string. In the extraction details, I have given an options rule, which returns a list of string values, based on the type of invoice.  The prompt for this field is: " This should be selected from the values in the options. This value should be null if it is a dental receipt.  Please ensure you return a text value. When it is a single value, please ensure you return a single text value." The extraction is working fine when there are multiple line items in the receipt. If it is a single line item, the value is extracted as {"[value:Chiro-Init", "spanId:99492f14]"}. I need the value to be "Chiro-Init". Due to this, the extraction summary page is displaying the error: "A rich text item or rich text list item in a rich text display component [l

Hi Everyone, I was trying to explore Appian integration with Gemini to summarize document, email and chatbot interface. If anyone did this either with or without plugin,  let me know the details in brief how you achieved it. Also, did you faced any limitations? (PS: Specifically needed to integrate with Gemini)

Getting this error using a!documentsChatField when a basic user is accessing it on the interface. Users have access to relevant groups but not able to access the document chatbot. Is there any AI specific group that the user should have access to?

If I run extraction again and again for same document, still confidence score is same for that field. If confidence score is greater than threshold, want to skip reconciliation and map the details. How will confidence score improve for a field in document extraction in docCenter? 

We have a robotic subtask with a credential-type parameter, and when exporting and importing it into the target environment, I get the following error: The target environment has the same credential (same ID).

Hi All, I'm trying to learn Document Extraction using AI Skill and I'm facing an issue described below: Step 1: I have created an AI Skill object for Document Extraction and I have added only two fields in it. (Screenshot below). Step 2 : I have created a model to add this AI Skill(Ignored the XOR checks before reconciliation as it's just for learning purpose) Issue: The node stays active for a long time and I get an error "The number of retries to complete the execution of the smart service activity has been exceeded." The document is pdf and it has not exceeded the size limit. What is going wrong here?

I am working on Excel classification using AI Document Center .After the classification process completes, I m not getting the confidence score in Pv  and  database. how to resolve it?

Do we require this AI Document Center - Generated Objects application to add the model to the Appian Process?

I would like to implement a function in Appian that retrieves a list of actions associated with a record. I have been testing multiple approaches and configurations in an attempt to achieve this functionality; however, none of them have produced the expected results so far. Despite extensive testing and exploration of different alternatives, I have not yet been able to successfully obtain the desired list of record actions.

Hi Everyone, Thanks in advance, I have list which is having list of dates {1/1/2026; 2/2/2026; 12/31/2025; 11/24/2025}.I needs to identify the least date and Maximum date from the list. Regards Divya K

Hello,  I would like some help on how to use wildcards when search for a window, so the RPA can search for explorer and select the first window (index 0) when recording it ask for a complete name if I enter * in the text and modify the Name to search it enter the * as string. [DEBUG] 2025-12-09 12:50:51 13s (0h) - Element search criteria: SearchCriteria [controlType=Window, automationId=null, name=Escritorio - Explorador de archivos, className=, failIfMultiple=false, failIfNotFound=true, index=0][DEBUG] 2025-12-09 12:50:52 13s (0h) - Waiting for condition "Searching for element...", try #1 of #1 Thanks

Hi everyone, I’m currently experiencing an issue where the round() function does not return the expected results. Below are some examples. In case 2, the expected result is 512.93, but Appian returns 512.92. Additionally, in case 3, even when applying the workaround recommended in KB-1426, the output is still not correct. KB1426 document : community.appian.com/.../kb-1426-unexpected-results-on-decimal-calculations-and-rounding If the round() function cannot reliably produce correct rounding results in cases like these, is there any known alternative approach — such as a custom Expression Rule or reusable utility — to achieve accurate decimal rounding in Appian? I’m looking for: A method that consistently returns mathematically correct rounding results A reusable rule that avoids floating-point precision issues Any best practices other users may have implemented for similar cases Any suggestions, patterns, or examples would be greatly appreciated. Thank

I have decision rule that's need to have output list of text and have more than 500 characters. I am using the output of desicion rule into multiple dropdown and store values into database that have limitation 1000 characters. How to increase this limitation?

Hello, I'm exploring AI Agent features in Appian 25.4 release and going through this tutorial https://docs.appian.com/suite/help/25.4/build-triage-agent-tutorial.html and trying to recreate this. For this, I tried calling the expression rule and save the result in output. While testing, it just shows processing for long time. Kindly help me with what I'm missing here. Is there is any specific prompt do we need to follow to map the inputs or the AI agent will automatically infer the data based on our prompt.

Hi Appian Community, i watched the 25.4 release showcase by product manager for a!chatField component and custom chat interface  from timestamp 54:37 and wondering how to achieve the same functionality which i can further modify as per my use case. i tried using custom chat interface present in appian documentation but it is limiting me to only use a card interface once and it will show same in every response.My goals:- Achieve same functionality of booking an appointment via chat field or custom chat interface. it should be intelligent to dynamically respond as per user, such that when first given symptoms it only shown a text response, but later responses after the appointment confirmation it showed user a custom card layout with a confirm button, and later another custom card layout with confirmation and another user input text field where user can enter further symptoms and upload any images(optional).  i have uploaded images in sequence from video, in which the respon