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arivarasua923571
arivarasua923571
November 5, 2023
Question

Process Upgrade and Handling Failed Requests

  • November 5, 2023
  • 1 reply
  • 0 views

Dear Appian Community,

I'm seeking clarification on process upgrades in Appian and how to address failed requests in production. I've been unable to locate a specific plugin for process upgrades.

Currently, I have numerous requests in production that are failing due to exceptions. I need to update the process for these old instances to resolve the issue.

Could you please advise on the following:

  1. Is process upgrade functionality still available in Appian?

  2. If so, how can I perform a process upgrade?

  3. How can I effectively handle failed requests in production and update the process for existing instances?

Your insights and guidance would be greatly appreciated.

Thank you for your time and expertise.

1 reply

stefanhelzle0001
stefanhelzle0001
Brainy
November 5, 2023

Find the plugin here: https://community.appian.com/b/appmarket/posts/process-management-services

If you follow the best practice of building short running processes, you will not get into such a situation.

Handling failed instances very much depends on the root cause.

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