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August 11, 2023
Question

Data gets updated in db but in record it is not getting synced

  • August 11, 2023
  • 4 replies
  • 0 views

I have excel sheet from which all data gets uploaded in db via smart service import excel to db but in record it is not getting updated immediately . I need to sync manually everytime to see the new records.


Can someone please help me with this how to sync data immediately .

    4 replies

    mathieud0001
    Brainy
    August 11, 2023

    Just tested it and it does seem as though the plugin does not support synced record types. I would suggest you reach out to the plugin author here: https://community.appian.com/b/appmarket/posts/excel-tools

    In the meantime, you can use the readexcelsheetpaging() function in conjunction with the Write Records Smart Service to get around this issue.

    mikes0011
    Brainy
    August 11, 2023

    When you say "sync manually", what exactly are you doing to accomplish that?

    What does your process look like?

    The Expression Guru
    abhayd3663
    August 11, 2023

    Do you have record sync enabled?

    sabat0002Author
    August 14, 2023

    yes it is enabled