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radhikam530794
March 28, 2024
Question

Export to Excel from Record

  • March 28, 2024
  • 10 replies
  • 0 views

We have a synced entity based records with 13,000 and 50,000 rows respectively. However when trying to export the excel from the record list without applying filters will not do anything (not downloading even a blank excel), However in some cases applying filters download the excel but sometimes not.

I looked into tomcat-stdOut.log I see this error message.

2024-03-28 17:52:52 WARNING [http-nio-8080-exec-558] com.sun.jersey.spi.container.servlet.WebComponent.filterFormParameters A servlet request, to the URI example.appiancloud.com/.../download-grid, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.

Not sure how to resolve this or what needs to be corrected. Any ideas or suggestions?

10 replies

stefanhelzle0001
stefanhelzle0001
March 28, 2024

The log message you posted is just a warning, but no error.

Is this about one single record or multiple? You mention two different numbers.

Can you explain this filtering behaviour in more detail?

Are you sure the record(s) is/are synced? Successfully?

R
radhikam530794Author
March 28, 2024

Multiple records are facing the same issue. The filters are user filters and yes records are synced successfully.

stefanhelzle0001
stefanhelzle0001
March 29, 2024

Do you use any custom record fields? When something works "sometimes", this smells like a timeout issue. Did you check whether the Excel export shows up in the new record query performance monitoring?

https://docs.appian.com/suite/help/24.1/monitoring_view.html#query-performance

jagadeshk779486
jagadeshk779486
January 22, 2025

 Hi [mention:59a7518e22f94dc9a0626f3f78324811:e9ed411860ed4f2ba0265705b8793d05] ,

How did you resolve this issue? We are facing the same issue in our records now. 

Only workaround which we see now is to create a custom process to generate this excel. But before that we need to know if this issue can be fixed.

venkatrea696188
venkatrea696188
January 22, 2025

Can you tell us the Size of the data that you are trying to export and any filters that you have or any formatted texts in it?? .If it's timeout issue just like above i suggest you to cut off the unwanted data or formatting 

jagadeshk779486
jagadeshk779486
January 22, 2025

We found that, this issue is desktop specific. We even tried with one row and one column in grid data, but its still the same.

Although this excel export is working fine in one PC but not in the other, we tried with same user login and with same filters. 

Not sure, if this related to the below discussion which I found relevant. Do, let me know if there any solution of this issue.

community.appian.com/.../appian-ootb-record-export-to-excel-failing-with-status-code-503

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