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New Participant
September 1, 2026
Question

related Actions are not working in the whole application

  • September 1, 2026
  • 3 replies
  • 255 views

The related actions are not working, when I click on it is showing the loading icon, but they are not working as expected and not displaying the list of related actions.

 

    3 replies

    amank765959
    New Participant
    September 1, 2026

    Try this out, buddy.

    If you are displaying record actions using the "MENU" or "MENU_ICON" style, try setting securityOnDemand: false.

    This should help with the issue. In a read-only grid, when actions are displayed using "MENU" or "MENU_ICON", Appian checks the action security on demand by default, even if you haven't explicitly configured any additional security for the actions.

    Inspiring
    September 1, 2026

    I faced the same issue yesterday, here is the Appian Support Team’s response:

    ////

    Hi Team,

     

    Our product team has confirmed the root cause of this issue: Chromium v152 changed the order in which certain browser events are processed when a user clicks on an element. Because Appian's Record Action menu relied on the pre-v152 event order when loading actions on demand, the menu's loading state was reset, preventing the Record Actions from displaying. 

     

    A fix for this issue is now available in our latest Appian hotfix. To apply this update to your environments, please reply with a preferred 2-hour maintenance window along with your time zone so our team can schedule the fix.

     

    For the time being, please feel free to set the securityOnDemand parameter to false within the impacted a!recordActionField components to help remediate this behaviour. Additionally please note that using another browser like Firefox can also help as a temporary workaround. 

     

    Please let us know if you have any further questions or concerns regarding this behavior. 

    Best regards,

    The Appian Support Team

    vincent.mrose
    Employee
    September 2, 2026

    Appian Support has published the following KB article that details this and confirms that a hotfix is needed to be applied: KB-2393