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DRAFT KB-XXXX Document security does not update after moving a document

Symptom

After moving a document to a new folder using the Move Document smart serve, the document remains inaccessible to users who have "Viewer" privileges or higher to the target folder but no access to the source folder. These users are able to see new documents uploaded to the target folder as expected.

When viewing the security of the document itself, the security matches the target folder's security as intended.

Cause

This is a known issue in which document security does not update correctly after moving a document. This issue has been reported to the Appian Product Team. The reference number for this issue is AN-79520.

Action

You can include an Inherit Security from Parent for Document smart serve node, provided by the Content Security Utilities Shared Component, after the Move Document node in the impacted process models. The smart service will force the content security to refresh after it has been moved.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2018