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DRAFT KB-XXXX Health Check fails with "There is an error: true" error

Symptoms

Health Check fails with the following error in the health-check.log file:

Error parsing request analysis http responseRun encountered an error during data analysis (APNX-1-4520-207)There is an error: true
com.appiancorp.healthcheck.pipeline.RequestAnalysisStep failed. Stopping the thread now.

Cause

There was an error while processing the Health Check file on Forum. The most common cause is that the generated Health Check file is larger than 1GB, which is the upload limit on Forum. This limit cannot be increased.

Action

Following the action steps in KB-2203.

If the generated Health Check file is not greater than 1GB, open a support case with Appian Support to identify any additional issues that may have occurred while processing the Health Check request.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: February 2022