KB-1186 How to unarchive processes

Purpose

This article outlines the process to find and unarchive a process.

Instructions

Self-managed

Review the Managing Process Archives documentation for instructions on how to unarchive processes using a script. Alternatively, if the process ID(s) are known, the Process Management Services plugin can also be used to unarchive processes from the UI. 

Cloud

Cloud customers will either need to work with Appian Technical Support to unarchive processes, or, if the process ID(s) are known, the Process Management Services plugin can be used to unarchive processes from the UI. 

If using the plugin is not an option, open a case with Appian Technical Support and provide the following information:

• Scenario 1: Process ID (assuming it is known but using the plugin is not a suitable option).
• Scenario 2: Process model UUID, process model name, process name, and an estimate of the date the process was archived, including the timezone. The date does not need to be exact, even narrowing it down to a particular month is helpful. Note that the archival date can be determined by:
  • Date process started + how long it took the process to complete + archival setting = archival date
  • Date process completed + archival setting = archival date
• Scenario 3: Any of the other search options outlined here.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: May 2020