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DRAFT KB-XXXX "An error occurred while retrieving the report" in Task per Process Model

Symptoms

When looking at the Task per Process Model, the following error appears:

Cause

This issue can occur when the data in the execution and analytics engines get out of sync and need to be re-synced.

Action

Reset the Analytics Engines solves this issue. Refer to this article for more details.

 

Affected Versions

This article applies to all versions of Appian.