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i Was getting this error in record sync Alert Details Could not sync because too many rows were updated in the source at the same time. To prevent this from occurring, limit the associated smart service or integration to not update more than 50,000 rows at a time. Process Name: [Not Available] Modified Source Rows By Primary Key: 49814, 49815, 49816, 49817, 49818 and mo

Hi Team  I am trying to convert word to pdf  i have used this plugin Convert DocX to PDF Aspos. i am getting  this error ErrorCode=99, ErrorMessage=Cannot invoke "com.appiancorp.suiteapi.content.ContentUploadOutputStream.close()" because "cos" is null] .I have configured necessary inputs. Thanks for the response in advance.

I have a table in DB. Which has column called x which is of varchar type(255). I am fetching records in Appian using a!queryentity function. I just want to exclude records which are having "" mapped for column x. I tried like below which are not working. Still its fetching the rows which are having empty string mapped for the column. Can someone help? a!queryFilter(field: "x", operator: "not null"), a!queryFilter( field: "x", operator: "not in", value: "" ) a!queryFilter( field: "x",operator: "<>",value: "")

Hello, we are starting the use of composer, and could use some light on this: When an application is started with composer and it's objects created, how do we know what objects need to be completed or created?

“I was getting this error in the Record Sync History when the user synced the record from the UI, where we run the model to sync the data in batches. The error was shown in the record history, but there was no failure in the process instance. I selected the checkbox option to skip the failure in the smart service sync, and the sync failure has now been skipped. However, we still need to figure out why this error is occurring even though we are syncing the data in batches. Alert Details Could not sync because too many rows were updated in the source at the same time. To prevent this from occurring, limit the associated smart service or integration to not update more than 50,000 rows at a time. Process Name: [Not Available] Modified Source Rows By Primary Key: 49814, 49815, 49816, 49817, 49818 and mo

Hello, We are experiencing an issue with the PDF From HTML plug-in, as it generates the entire output on a single page. I would like to understand whether there is a way to render the content across multiple pages, preferably using a standard A4 page size. The problem becomes more pronounced when the generated content is very large and exceeds approximately 200 inches in page length. In such cases, Adobe has limitations when opening the file and truncates content at the top of the page. As a workaround, Adobe is only able to display the full content when opening the file in a web browser. I would appreciate any guidance or recommended solutions to address this limitation. Thank you.

I have a couple of table on maria DB and want to check if the table are being used or not used by Appian. Is there a way to check if the table is being used to deleted or not deleted.

Hi everyone, I’m using to readexcelsheetpaging plugin to read the Excel sheet, one column having decimal values, the displayed value is rounded (around 2 decimal places), which differs from the actual raw value stored in the cell.   What I see: Excel cell shows: 9.79 Underlying value in the cell: 9.7881336 readexcelsheetpaging returns: 9.79 (display) Is there a way to read the actual value of a cell?

Hi Team, I have a main record type called Case, which is based on the Case table as its source. For reporting purposes, I created another record type called Closure Report, and this record type is also using the same Case table as its source. In our process model, we are using the Write to Record smart service to write data into the Case table. The Case record is syncing automatically without any issues. However, the Closure Report record is not syncing automatically. When I check the data preview of the Closure Report record type, I can see the latest updated values in the table. If I perform a manual sync for the Closure Report record type, then it works and the latest data is reflected properly. Previously, we created similar report-type records using the same approach, and they were working fine. This issue is occurring only for records created from last month onward. Could you please help me understand why the Closure Report record is not syncing automatically even though the data

Team, We are getting .eml file from our mailbox which we pooling using outlook pooler. Now we have identified a plugin which captures the body of .msg file only. Is there anyway we can convert .eml to .msg in Appian? or any other way of reading .eml is available ?

Hello, I need to change/update user last name. Can it be done through the backend database? Thanks, Raj

We recently migrated our Appian environment from a legacy EC2-based infrastructure to Kubernetes. Following the migration, the below plugins have started failing. Affected Plugins: Rich Text Editor (Vuram): https://community.appian.com/b/appmarket/posts/rich-text-editor-vuram Timeline Chart Component: https://community.appian.com/b/appmarket/posts/timeline-chart-component Both plugins were working as expected prior to the infrastructure migration. Issue After moving to Kubernetes: The components are failing to load in the UI. Questions Has anyone experienced plugin compatibility issues after migrating to Kubernetes-based Appian environments? Are there any additional configuration steps required for custom plugins in Kubernetes deployments? Is there any known compatibility issue with these specific plugins in Kubernetes environments? Any suggestions or guidance would be greatly appreciated.

Hi, Appian has now moved to a monthly release cycle starting with version 26.1. Based on version 26.2 is released on 27 February 2026, and the support expiration date for 26.1 is also 27 February 2026, I need clarity on whether an upgrade must be performed on the same day to remain fully supported. If a release includes functionality deprecations or removals that require remediation before upgrading, do we have a grace period to complete those changes? Our usual process involves upgrading non‑production environments first, performing thorough testing, and ensuring everything is stable before proceeding with the production upgrade. Given the support end date, do we need to perform upgrade all environments immediately without testing?

Hi Community, Trying to replace store proc. plugin with executeStoredProcedureForQuery, But due to limitation it results only 1000 rows in one result set.  As per the documentation a!executeStoredProcedureForQuery() Function - Appian 25.3,  I have modified custome.proerties file with below settings but still not sure how I should get 10 result set with 1000 rows in each? conf.executeStoredProcedure.limits.maxRowsPerResultSet=1000 conf.executeStoredProcedure.limits.maxTotalRows=10000 Do I need to change store proc to get multiple result set?  can we increases more that 10K records using conf.executeStoredProcedure.limits.maxTotalRows configuration? Thanks in advance. Bhushan

Hi Team, I have a requirement where a user clicks a document download link (using a!documentDownloadLink()), and the document downloads normally. However, I also need to capture some backend audit details, such as: isDocumentDownloaded = true Which user downloaded the document The date and time when the document was downloaded The challenge is that the user is only clicking the download link — there are no additional buttons or actions that trigger a process model or write to a database. I also understand that download links do not directly trigger process models or write events, so I cannot perform backend logging from the link itself. Is there a best way to achieve this requirement, or any recommended alternative pattern to track the user and timestamp when a document is downloaded? Any guidance, suggestions, or example patterns would be appreciated. Thanks in advance!

I am trying to replace the existing document with new document but I'm getting this error .  I'm using the primary key  of the each record as target  ,I configured the update as record action, and I cannot delete the existing record because that Id is used as main request id since the record is created with document upload. 

Recently, there was a production server outage, and several process instances went into an error state at an XOR gateway, showing the message “Work item cancelled.” We manually resumed the affected instances from a point after the gateway, and they continued running. However, when the flow reached the same XOR gateway again, the instances failed once more with the same cancellation message.

Hi team, I have a question.  I have an issue concerning the user license count and was under the impression that some users may have been inadvertently reactivated without anyone manually doing it. Since, we use LDAP sync, if a user is re-enabled in the Active Directory (AD), the next LDAP sync process in Appian will detect this change and automatically reactivate the user account in Appian. Anyone have any experience with this issue on how we can stop LDAP from reactivating users?  

We are migrating some business users from macOS to Windows-based environments and need to convert Apple Mail data (EML/MBOX) into formats compatible with enterprise systems. Has anyone handled Apple Mail data conversion in an Appian-integrated environment? We are exploring: MBOX to PST conversion Preserving metadata and folder hierarchy Automating the conversion process Any suggestions on best practices or automation workflows? Apple Mail (MBOX) to PST Migration in Enterprise Environmen Someone suggest us RecoveryTools  Apple Mail Converter- if there any other alternatives available. 

Hi Below is the data input to JSON to Excel smart service. {testtName=314120-26000-008 Test Data, testPriority=A, id=17315} When excel is generated the testName is converted to numeric value. testName is of type text. but the smart service has converted it to numeric form. How to avoid the default type conversion while generating excel.

1. Responsiveness / iframe height (main priority)I have a custom component plugin  that loads in an Appian interface. The plugin’s UI is responsive (e.g. adapts to mobile and different breakpoints), but the iframe and field layout do not adapt to the content height. In the interface designer I set the component Height to Auto. The parent div gets the class CertifiedSAILExtension---height_auto, but the iframe still has an inline style like height: 270px !important; overflow: hidden;. So the plugin content grows vertically (and is responsive), but the iframe stays at a fixed height and does not grow with it. Content is cut off or overflows below the visible area. The JavaScript API reference (e.g. 25.3) only documents how to receive the height parameter via Appian.Component.onNewValue(); I don’t see any documented way for the compon

Hi Developers, I am facing issue while trying to send an email containing User Input Task link using function a!urlfortask(tp!id,false) before hitting that User Input Task node. When I clicked that task link that was generated using above function,it is getting an error like i attached pic.please check in attachments

I am trying to enable smart search on a particular record type, but I keep getting "Indexing failed" errors. I'm new to this feature, so I'm not really sure where a good place to start troubleshooting is, but I've listed what I've done/noticed below and attached a screenshot of the error. I have successfully set up smart search on 2 other record types in the same environment A difference between the 2 records successfully using smart search and the one that is failing, is the primary key of the failing record is type text and can contain some symbols (periods and hyphens mostly) while the other 2 are type integer. Not sure if that's relevant or not. When performing a full sync on the record, the "total record type rows" shows that it has 2 more rows than the "total source rows", but when viewing the record list the row count is correct. I've tried changing the fields that smart search uses with no effect If anyone has s

Dear Team, We are observing an unexpected behavior related to file generation and SFTP transfer. Please find the detailed explanation below. System Configuration We have a scheduler configured to run on weekdays (Monday to Friday) with CET timezone. Scheduler timing: 22:00 CET. The scheduler triggers a subprocess that pass a file name as parameter Generates the file name dynamically using:TableName + today() The file is generated using: Export Data Store Entity to CSV smart service The file is stored in an Appian folder. The file is then transferred via: Send File Over SFTP (Basic Credential) smart service. Total files generated per run: 75 files Observed Issue As per configuration: Files are generated in Appian with date:TableName + 24022026 (24 Feb 2026)These files are correctly stored in Appian. However, on the SFTP server: Files with 24022026 are present (expected). Additionally, files with 25022026 (25 Feb 2026) are also present. These 25-da

Hi All, I'm encountering an insert error into database in the process model below.  a non-null field is being fed a null value and the insert is failing! Please let me know how to debug this error. Thanks, Raj