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The organization I'm working with recently had their Appian environments upgraded to 26.3 and it appears that the documented method for passing formatted text to the MS Word template using the MS 2007 Word Doc from Template smart service no longer works. Before the upgrade, when passing text to the template via the smart service, all newlines (char(10)) were replaced with the Word ML tag <w:br />, which would allow the formatting in the replacement text to be preserved. However since the upgrade, the formatting is lost and the <w:br /> tag is visible in the generated document. Using other formatting characters like <br/> or char(10), char(13) doesn't seem to fix this, how to we proceed from here?

Hi I wanted to audit my users in the system - with below attributes wanted to export data - I see there is a global user record where some of data is available but not all the parameters specifically type of user, created and created by - please help with this. Name, Username, Active or not, Supervisor or not, Supervisor name, created date, created by, type of user basic vs admin user

Hi Community, I'm looking for some best approaches, documentation if any for migration strategies. I would need info on below 2 scenarios: 1. Best practices/approach for migrating an application from other technology OnBase to Appian 2. Best practices/approach for migrating data in old application. Quick pointer on above is much appreciated.

Hi all,I am trying to open tomcat log file from system logs. But I am getting Error 403 - forbidden. Your request could not be processed. Can anyone let me know what might be the reason for this issue??TIA

We are currently using Appian Case Management Studio (CMGT) as a base application in our organization. On top of this, several separate applications have been built for different business sectors. The issue is that each of these applications appears to be using a copied version of the “My Cases” module rather than extending or reusing the core CMGT “My Cases” functionality. This has resulted in multiple duplicated implementations of essentially the same case listing and interaction layer, each diverging slightly per application. We are trying to understand the best practice for handling this pattern in Appian: How can we properly extend or customize “My Cases” functionality per application while still relying on the same base CMGT module? Is there a recommended approach for reusing the CMGT case views (e.g., configuration, overrides, or parameterized interfaces) instead of duplicating the module? What is the cleanest architecture pattern to avoid mu

Are there any upcoming Appian Dev Days? I've been to a couple in the past. One in NYC and on in Jersey.

Hi All, I am looking for best way to extract meta data of all documents that exist on an environment. This I need for migration purpose. My requirement is to store document details(document id, doc name, parent folder, kc name etc)  from all over the environment. This would require traversing through each KCs and find folders and documents recursively.  Has anyone faced such requirement and is there a provision for this to be done OOTB or any best way which won't hamper the environment running status. Thanks in advance!

Hi all, We recently upgraded to Appian 26.3. During regression testing using Appian Selenium API, our scripts are failing while reading grid data. The getGridContents() function is not able to read the grid label, although it is able to read the rows and columns. The same script works as expected in Appian 25.4. Has anyone else faced this issue? I would appreciate any inputs or insights. FYI, our libraries are up to date. Thanks in advance.

Hi all, Seeking some help, our current Fitnesse for Appian implementation has been signing into our application via credentials entered in a SetUp wiki page - | login with username | fitnesse.user | and password | examplePassword | This works as expected and allows the automation user to sign in. I am trying to switch to using the provided configs/users.properties file to sign in with a key/value pair, however the password never ends up getting retrieved from the configs/users.properties file? # Users used for | login with username | fitnesse.user | fitnesse.user=examplePassword | login with username | fitnesse.user | As you can see, the result of our setup script is as follows (and it stops here) Site is on 25.4 using SAML, Fitnesse for Appian version 23.4 Fitnesse start.bat script is:  java -jar lib/fitnesse-20230503-standalone.jar -p 8980 -e 0 -f configs/custom.properties Has anyone experienced this same problem and been able to resolve it?

How to disable all the remaining checkboxes while we select one checkbox in Editable grid ?

We are facing an issue with Process Upgrade and CDT versioning in active process instances. Context We have a process model that contains a process variable of type Comentarios. Recently, we added a new field to the Comentarios CDT. As a result: Existing/running process instances still have the process variable using an older CDT version, for example Comentarios^4. New process instances use the latest version of the Comentarios CDT. We are trying to upgrade the old running process instances to the latest process model version using the Process Upgrade approach / Upgrade Processes From Version smart service. Problem The upgrade fails because the source process instances have the process variable using Comentarios^4, while the target process model has the same process variable using the latest Comentarios CDT version. The error indicates that the process upgrade is not compatible because the CDT type/version is different. From the official Process Upgrade documentation, I understand th

How to control drone through Appian?

 Expression evaluation error at function a!isNullOrEmpty parameter 1 ???null???: Invalid index: Cannot index property 'x' of type Text into type List of Variant.   This error is faced by user when opening record action. This is only faced by a specific user. when I open the same request, I am not getting this error. Also in design error log only highlights the process which calls the interface. This error looks very high level and not highlighting the object name clearly. Does anyone faced any similar kind of issue? Please let me know if there is way to debug this.

My Team's Automation engineers are trying to automate the testing for the applications. They are using id for input fields to create x paths. The problem when the tab is refreshed, the ID's for the same field is being changed in the html. Can we keep any unique identifier for creating x paths?

hi team, testing the emailid's,1234567-45 testing 1234567-9ow2 doing 12 34 567- 2 2 test 12/34,567:- 2.2 tests 12345an67-92 dummy 12345-23  have to extract the id's and after extracting need to format in below format, 12345-05, 123456-06 1234567-07 could you please suggest best approch.

Hello I have a requirement to read text from PDF so we have used getpdftext but if the user uploads password protected PDF file , the function getpdftext is throwing the below error- Expression evaluation error at function 'getpdftext': Cannot decrypt PDF, the password is incorrect If the file is password protected, I need to by pass the flow which is going to getpdftext, So Before only I need to check if the file is password protected or NOT. Can any one please suggest how to achieve this.

Hello Everyone, I am currently working with the new gridPlusLayoutField component and noticed that the drag & drop functionality (which was working in the older gridPlusLayout) is not available anymore. In the older version, we were able to use drag interactions, but in the new GridPlus, it seems to be disabled or not supported. I wanted to check: Is there any configuration or property to enable drag & drop in gridPlusLayoutField? Or has this functionality been removed/changed in the new version? I have already checked basic configurations like readOnly and edit-related settings, but didn’t find anything specific for drag & drop. Any clarification or workaround would be really helpful. Thanks in advance!

Preface: I LOVE, LOVE, LOVE the new Test Scenarios feature within the 26.1+ interface designer - it takes my longstanding wishlist item and implements it more richly still. Nevertheless I find myself, while using it, having the following pain points / nitpicks, which I hope relevant parties might see here. (I also posted them in my a!ppIdeas feature request, FWIW.) Issues / wishlist: Ability to tell which scenario we're currently ON We are given no clue what scenario (if any) we're currently viewing, whether you look at  The interface designer, the test scenario picker drop-down (which should be a bare minimum) Somewhere, we should be able to see which one we're on and/or which one was most recently selected Ability to reorder the scenarios within the "Manage Scenarios" pop-up if one is selected, give us a "move up / move down" button or something If a scenario is loaded and we click "TEST", the default values seen in t

Hello, my team and I are creating an application regarding pensions data.  I wanted to come here and ask: what is the best way to handle date formats if I want it to be customizable. I want to store somewhere these formats (for example: shortDate, longDate, technicalDate).  We set it up as a decision, where the different formats are stored and passed to an expression rule, like the image. for now it works, of course, but we would like to make understadable even to other developer who are not necessarily used to Appian. How can we make it "smart", whenever i want to set up a date format in a ui field, i will have to pass which format I want and the data. This is what we are aiming for, making it understand that if I choose a "wrong" format it breaks. I would want it to behave like colors in certain components, I can only choose between few like POSITIVE, NEGATIVE or SECONDARY, for example, I want my date format set up ti suggest and accept ONLY shortDate,

Hello Community, I am facing a performance issue with an API‑triggered Process Model that writes data to a MySQL database using the Write to Data Store Entity smart service. [emoticon:e7b6666c6f9742b1b7b51dddab3bb696] Scenario An external system invokes an Appian Web API. The API starts a Process Model. The Process Model creates a case by inserting ~25+ rows into a single database table. Inserts are done using Write to Data Store Entity (CDT‑based). The API response is sent only after the Process Model completes. [emoticon:e7b6666c6f9742b1b7b51dddab3bb696] Issue Total API response time is 90+ seconds. The process completes successfully and returns "Successful", but the latency is too high for synchronous API calls. Since all records are inserted into one table, this delay seems unexpected. [emoticon:e7b6666c6f9742b1b7b51dddab3bb696] Current Design  API → Process Model Multiple Write to Data Store Entity executions (likely one per record / loop)

Hi Appian Community, I am working on a large-scale decommissioning project for a legacy system that has been active for over 15 years. We are currently on Appian 25.4 and are facing significant disk space consumption (approx. 12GB in Process Model definitions and 11GB in Engine KDBs). A major challenge is that these legacy assets do not follow any standard naming conventions or abbreviations and are scattered across multiple applications. We are currently trying to define the best criteria to categorize which objects are "Dead" and safe to delete versus which are still "Active." I am seeking best practices and recommended utilities for the following: 1. Categorization & Filtering Strategies Since naming conventions are unreliable, what parameters are most effective for identifying legacy artifacts? Are there ways to bulk-query metadata (like Last Run Date, Last Modified Date, or Total Instance Count) to distinguish between legacy and active objects? Is there

I'm planning to begin my preparation for the Analyst Credential exam (ACD301) , but I'm not sure where to find relevant study materials or sample questions that match the actual exam content. If anyone has any helpful resources or guidance to share, I’d really appreciate it. Thanks in advance!

Hi, My colleagues took ACD100 Certification earlier this year. They all had questions about Agile and SDLC.  Today I tried to take exam but I didn't see ACD100 on Examity so went for ACD101 but syllabus was different.  Anything changed recently? I can see the following exams: ACA100 - Appian Certified Analyst ACD101 - Appian Certified Associate Developer. Did anyone took exam recently and passed ACD101 and saw Agile or SDLC related questions? or is it depend on the initial question we answer about whether we took online course?

Currently in Appian we are able to call this smart service to update the value of the constant, but we have no ability to update the Description of the constant, which is useful to developers for referencing the constant's value. This also forces us to save the constants under the developer's account rather than the service account.  Any abilities to update the description in the works for future iterations??  Thanks

Hi All, In health check report, Risk Category is unknown for many rows. what will be the reason behind this. Below is one of the record it showed in the report, (Appian Configuration ) Appian datasource exposed in business  datasource list which had risk category as unknown. Can someone please tell why Appian is not able to detect the risk category and what we can do to get the risk category in the health check. Thanks in Advance!!