Process Modeling

Hi everyone,  We have a requirement where we need to clean up old process instances from our Production environment as we have around 20,000 instances with errors in them that are taking up disk space. Instead of having our help desk team delete 25 instances at a time from the "Monitoring" View, I thought that we could create a process report that would contain all process instances with errors and have an automated process that queries that report and deletes those instances. However, I can't seem to find a filter criteria for "Processes with Errors". I know there are "Active", "Paused by Exception" etc. I also know that there is a report called "Processes with Problems" but that only filters by "Paused by Exception". How can I query for all the instances that have an error in them? Has anyone encountered this blocker? And if so, how did you get around it? Thank you,  Rajiv Nelvoy

Hi everyone, Once I start the debugging process for testing, when I type the information on the form, the information disappears before I finish typing and submitting it. Does anyone have had this situation before? is it a configuration issue on the object that triggers the form?  Can you pls support. Regards,

As per the subject, I have tried to use a SVG file as the logo parameter to act as the input for "Image" field in DOCX From Dynamic Template smart service, but am facing an error when the node runs. The error is reflected as such: freemarker.template.TemplateModelException: Method "public java.lang.String fr.opensagres.xdocreport.document.images.AbstractImageRegistry.getWidth(fr.opensagres.xdocreport.document.images.ImageProviderInfo,java.lang.String) throws java.io.IOException" threw an exception when invoked on fr.opensagres.xdocreport.document.docx.images.DocxImageRegistry object "fr.opensagres.xdocreport.document.docx.images.DocxImageRegistry@92d8c46". See cause exception. The failing instruction:==> ${___ImageRegistry.getWidth(___imageI... [in template "fr.opensagres.xdocreport.document.docx.DocxReport@59d76500!word/header2.xml" at line 4, column 1343] JPG and PNG files work fine. Is this a technical limitation of using this smart service and are

Hi All, can we add a new PV in active instance (in editing mode),If yes , how? Thanks in advance,SSP

 I have a requirement to send Email notifications to all users who received task to remind them of the due date if they have not completed the task. The due date should be 14 days after the task is assigned.The reminder notification should be sent at the following intervals if the task is active: 7 days left,  5 days left, 2 days left Due Date Due Date plus 1, 2, 3, etc. until the task has been submitted.The notifications should to be sent out daily after the due date has passed until the task is completed. I am not sure how i should pass these different scenarios to escalation in userinput task .Any suggestions?

Hi everyone, I need your help in resolving an error during save and publish I have following task The rule input Vehicle doesn´t become available to select, so the system is telling me the rule input vehicle does not exist I had created the variable Vehicle in the variables tab, still, it doesn´t take the variable How can I fix? regards

Hi, We have a process that contains a "Move document" service and for a given user the process raised this error (in Production) : The user does not have enough permissions to move the document. - The user belongs to the admininstrator group so I don't know where else to look to find the explanation. - The process belongs to usual 2 groups : Admins : Admin, and All users : Viewer. - The sub-folder has been created with success. Any other idea ? (We have another process that does almost the same action but without any error)

Hello all, We are suddenly seeing a strange issue in one of our process models.A previously working XOR gateway suddenly behaves like AND gateway and both the outbound paths are getting executed. Any idea on this strange behavior ?

I'm trying to send an email to group members, I sent it successfully, but how to call the recipients one by one in the body of the mail e.g. Dear ABC, XYZ, PQR I want to show like Dear ABC 

Hi, What might be the best approach to generate a PDF document in Appian using process model smart services. Thanks.

Hi, In Production context, a process raised an error on a Write To Multiple DS Entity node because of a mandatory field is set to null. When editing the process, I can see that some process variables are editable ("Modify" button is visible) but the PV for my concern is not editable (type CDT). From the link below, I've read that 2 solutions are possible to fix and resume the instance : 1/ Creating a new PV, then assigning the latter to the Write To Multiple DS Entity node...    (but I don't see any way to add a new PV, as the "variables" tab from process properties is not visible from the monitor process instance view)  2/ Using the IFM Manager plugin. What would be the best way (more simple) to correct the process and then resume it please ? https://community.appian.com/discussions/f/process/13373/how-to-add-a-process-variable-in-already-initiated-process-instance-and-map-this-new-process-variable-to-a-form-i

Hi I started working from the last month as Appian developer Need help or suggestion Tying to implement custom autogenerated primary key in sequence. Example - INVREQ0001 , INVREQ0002 and so on. If someone knows how to generate this then please let me know Many Thanks in advance

Hi, Is there a way I can call an expression rule inside a process model and save different values from the expression rule output to the pv! variables for further use.

Hi, I am trying to generate a word document using "MS Word 2007 Doc from Template". The element which I am passing to a process model is having data like "Test & 1234". When I try to generate the document with this value, it is throwing an error when I try to open the generated document. Where as if I updated the value with "Test1234" and generate the document, I was able to open the word document without any issues. Any advises please. Let me know if you want any further details.

I have data saved in Appian DB , I want to export all the data into an excel   and store in a location ,and the data need to be deleted from DB,   But before deletion I need to send an EMAIL   (after a week ) as kind of reminder that Data will be deleted  . Then I have to remove all the DATAS from DB . And this process need to be performed on the starting of every month .   Is it the correct approach ?  I am getting 2 files from 2 tables , but Encryption node allwos one document to be protected with password .how will they be passed  to get encrypted 

We are getting error in Export data store entity to Excel  smart service when try to export data from table  There is a problem with task "Export Data Store Entity to Excel" in the process "XXX" Either selection or filters are invalid: The field [abc] does not exist. (APNX-1-4505-009)

even if delete the font configuration in this smart service its taking the font from its previous version.  new document is not updating as per the current font configuration . what is the issue? can anyone help me in this pls

I'm using "PDF from Single DOCX (with Fonts)" smart service in the process model to convert word file to a PDF with the same font, but the smart service convert the document to PDF with different font. What is the correct way to convert it with the same font?

Hello, Recently I was provided with a requirement to extract certain data from PDF documents. The PDF documents should be extracted from a common mailbox and then few data available within the documents will have to be extracted automatically and stored in a database table. The whole process should be automated and there should not be any manual activity present within this process apart from reconciliations if any.  After going through the documentation, I came across the inbuilt application IDP and the basic Document Extraction smart services which can perform the data extraction task. As IDP requires some manual activity, I prefer document extraction services as a better option for this requirement. Can use Appian RPA to automate the steps required in using IDP to achieve this functionality ? Is this a better option than using the smart services ? Please suggest the best way of achieving this requirement. 

HI ,  we are planning for the migration from on-premise to appian cloud instance . In analysis , we came across one question : currently the each request to appian is identified by process Id(generated by appian) for the status or follow-up. on the request. Since we are planning to migrate to cloud instance . will there be any case where the process Id can repeat for new request to appian after migration ?

I have a requirement where user A submits some task to user B for approval. But I won't be able to use OOTB task report here for user B to accept that task for approval. I need to provide a link to that task in my custom UI which opens that task. I know processTaskLink() and task ID is needed and we can store that in our db and then query the task ID associated with that record to generate the link to task for that record for approval. But, I am not able to figure out that how can I store the user input task ID to my db once it's active, if I put write to ds before then UI task is not active yet so no value and there is no point of putting after it as well because until unless task is completed by user that write won't run which doesn't makes any sense then. Because the link to open that same task will be generated after querying task id from db only. Correct me if I am thinking wrong approach and suggest some way to achieve the above functionality, not to mention again

Question - whether activity chaining is followed in start process smart service or not? The start process smart service calls the child process asynchronously and in asynchronous call the parent process does not wait for child process to complete . In documentation , it is mentioned that it followed, but their is condition that, " Will follow chaining in the new process until chaining ends, then the parent process resumes (even if the new process has not finished) ".  I tried so many times,  but every time it did not follow the activity chaining . I'm in confusion, whether the activity chaining is followed or not ? if start process smart service follow the activity chaining (as it is mentioned in documentation).then please give an example so it will be helpful to understand and in what cases it follow the activity chaining? Thankyou 

HI ,  we are planning for the migration from on-premise to appian cloud instance . In analysis , we came across one question : currently the each request to appian is identified by process Id(generated by appian) for the status or follow-up. on the request. Since we are planning to migrate to cloud instance . will there be any case where the process Id can repeat for new request to appian after migration ?

Hi everyone, I would like to know how to add text in the bottom in the generated qr Code plug ins?