Governance

docs.appian.com/.../appian-cloud-database-administration.html Does anyone have additional context on the reasoning behind these recommendations?  My client has hard data segregation needs and plans to use multiple schemas to address them, but we want to know more about what problems we might expect to run into.  We're using the cloud database. The biggest issue reported to me so far had to do was a problem around using compare and deploy to update stored procedures (ones that reference multiple schemas), but they found a manual workaround to mitigate that issue.  I'm curious if there's any other notable issues that can be expected or if there's any loss of other capabilities we're unaware of at this time. Thanks

This may be an odd request, but can I call deployments api v2 in the lowest environment (dev) to get the export log files associated with a package? I ask because in Admin->Infrastructure, we have enabled incoming and outgoing external deployments only for our 'next' environment (SIT), and adding new environment doesn't allow self-reference. My connected system seems to be failing and suspect that enable incoming / outgoing is only set for 'SIT' environment. The motivation for the ask is to grab the export logs of a package at the dev level to load in unexported precedents for further processing. Thanks for any insight, Eric Casteel

Hi. We need more precise information regarding advice and best practices for doing a rollback / reverting a direct deploy. We intend to do a big deploy which restructures a lot of tables, processes, rule expressions and interfaces. We want to have a rollback plan if anything goes wrong, but i dont find any option in the deploy panel for rollbacks or reverts.any info is welcomed.

I'm planning to run a nightly process that will see if any new application has been created for the past 24 hours, and then send notification with some instructions to the person who created the new application.  is there a way to detect these new application containers? any plug-in I can utilize?  We self manage Appian on Kubernetes, so we have access to logs and Appian metadata. 

Hi Team,  one of the colleague added to UAT environment, but not sure who added that user to environment  and how added to..? is there any way to track that?  Note: He is new to our team. thanks

I hope this message finds you well. I would like to log the event of an interface being opened. However, my understanding is that on the interface itself, unless an action such as clicking a button occurs, it is not possible to write a record or start a process model. When consulting ChatGPT, I received the following idea: Create a Web API on Appian that returns an image as the response and simultaneously saves a log. Place an image on the target interface and set the endpoint of the Web API created in (1) as the image source. As a result, when the interface is opened, the Web API in (1) is called, and the log is recorded. However, it seems that the function a!writeToDataStoreEntity does not get triggered inside the Web API. I have two questions and would appreciate your advice: What should I review to implement the above ChatGPT idea successfully? Are there alternative methods to log when an interface is opened? Thank you in advance for your kind advice.

Hi team, I'm exploring options to fetch user login audit logs for extended periods such as the last 3 months, 6 months, or 1 year. Currently, I only see daily login audit data available. Is there a more efficient or consolidated approach to retrieve historical login activity over longer durations? Any guidance or best practices from the community would be appreciated.

Hi, could you please suggest me better approach like how can get inactive user list in the environment and last login inactive user ? I have seen, we can get to know in admin console but if we want check without admin console like any functions to check? thanks

Hi everyone. The client has asked to use a particular Typeface. I have the Woff2 URL's on the admin console. However, when entering and inspecting the site, the typeface/font gives a 404 error. Investigating further, I notice how on the initial HTML script, the URL for the typeface/font starts with a "/suite" instead of the actual "https://" Has anyone dealt or experience a similar problem before?Thanks!

Hi Appian Community, I'm currently developing a multi-regional application in Appian that will be used by Spanish-speaking users across different countries, including Spain, Mexico, and Colombia. While they all share the same language, I've noticed that number formatting conventions vary significantly between regions, especially in how thousands and decimal separators are used. For example: In Spain: 123.456,78 (dot for thousands, comma for decimals) In Mexico: 123,456.78 (comma for thousands, dot for decimals)  My question is: Does Appian automatically distinguish between regional variants of the Spanish language (like es_ES vs es_MX) when applying number and date formats? Or do we need to explicitly configure the full locale (e.g., es_MX instead of just es) for each user to ensure the correct regional formatting? Additionally, has anyone implemented custom logic to handle formatting based on the user's country? What best practices would you recommend to maintain co

Hi everyone, We recently encountered performance issues in our development environment and requested a restart. Before the full sequence could be executed, we have ran only: Code: appian_services_stop followed by starting it again without stopping the other components: appian_appserver_stop appian_searchserver_stopappian_services_stopappian_dataserver_stop We’d like to understand from the community: What are the potential risks or side effects of restarting only appian_services_stop? Could this lead to instability or partial recovery? Is there any known impact on data integrity, indexing, or service coordination? Appreciate any insights or experiences you can share. Thanks,

I have 3 doubts in Appian environment. Can you help me, please? 1. In Appian, can you work with branches associated with process versions, similar to GitHub? 2. Is it possible to have two versions of the same process running in production and choose at any time which one the application should use? 3. If a new version of a process is deployed to production, can migrations be performed for the processes that are active at that moment? Thanks in advance.

Hello Community, Recently, our Appian environment was experiencing performance slowness. To address this, we executed the command: appian_services_stop / appian_services_start After doing so, the system came back up and was running fine with improved performance. Later, when our vendor connected, they insisted that we should only follow the manual stop order described in the documentation: 1. Stop application server 2. Stop search server 3. Stop data service 4. Stop engines They blamed our use of appian_services_stop for later issues. However, when they followed the manual stop/start sequence, the system failed to come back online and has remained down since then. My question is: Is there any risk or problem associated with using appian_services_stop / appian_services_start instead of manually stopping/starting in order? Thanks in advance for clarification.

We got record sync failure for all Record type enable for sync after Appian Upgrade and then we need manually sync the records. Is there any bug on this? Ideally Appian upgrade process should not have post upgrade activity of Record sync.

Hi Team, I had 2 simple questions which I wanted to post here. Please help me if anyone has the answers :  Context : You are given a list of CDT / Dictionary / Map with a few fields, eg :  { { key: 12, val: "ABC" }, { key: 20, val: "DEF" }, { key: 30, val: "GHI" } } Problem statement : Get those CDTs which have key bw 10 & 25  My approaches : I had 2 approaches, both of which I have a roadblock I convert this to list to a data subset using toDataSubset function and then filter on this I create a rule which takes this `key` as an RI and then returns true / false based on condition. I will use this rule in the filter function and use wherecontains to filter out which matches our condition Questions :  Now for the approach 1, I had a question : how do I filter this custom data subset ? because I only see queryEntity and queryRecord but nothing to query this custom dataset  For approach 2 : is there a way we can eliminate the need of creating a differ

Hi Team, While upgrading Appian server to 24.3, after installation at the time of starting search server  I have received this error :- [WARN ][com.amazonaws.auth.profile.internal.BasicProfileConfigFileLoader] [localhost] Unable to load config file nulljava.security.AccessControlException: access denied ("java.io.FilePermission" "/cs/appian/.aws/config" "read") ERROR: Elasticsearch did not exit normally - check the logs at /ps/appian/appian/logs/search-server/appian-search-cluster.log Elasticsearch died while starting up, with exit code 1 Thanks in advance.

Hi Appian Team and Community, We’re designing a generic, audit-compliant task module to support multiple business processes—KYC, retail and corporate loan origination, ESG, and more. Before finalizing our architecture, I’m weighing two approaches for task management: Option 1: Appian’s Built-In Human Tasks via Process Models Uses process reports and task assignment rules Tasks are tied to process instances UI and SLA logic driven by Appian’s native task engine Option 2: Custom Task List Database We build our own TASK_GROUP and TASK tables Tasks are instantiated based on business rules and metadata UI, counters, and SLA logic are fully controlled via record types and expressions My Questions: If we rely on Appian’s built-in human tasks, what happens if the process instance is deleted or archived? – Can we still access task metadata (status, assignee, timestamps) via process reports or APIs? What are the trade-offs between us

We recently upgraded Appian from version 25.1 to 25.3, performed some testing, and created new objects in the latest version. Now, we want to revert to version 25.1. However, we did not take a backup before the upgrade.Is it possible to restore the previous version without a database backup?When attempting to downgrade to 25.1, we are encountering data synchronization issues during Tomcat startup.As a workaround, can we manually revert individual object changes and delete the newly created objects before downgrading?Please share your suggestions. Your input is much appreciated.

Hi Everyone, I am getting below error could you please let me know if you have any idea on this error error converting typed value TypedValue[it=1134,v={4cef5fb4-6aa9-499c-99e1-34fbb0d20616@6291,{TypedValue[it=5246,v={335,C-2025-0335,,,Efficacy and safety of liposomal amphotericin B(AmBisome® ) versus Isavuconazole in patients with invasive Aspergillosis in liver transplant recipients ,,,CRDRF,DRF,<null>,,jiaqi wei,2025-09-13,<null>,110000.0,0,,0,,<null>,1,15144486065@163.com,2025-09-13 01:56:30.0,<null>,15144486065@163.com,2025-09-13 02:28:22.48,,1,Shawn.xiao,,0,}]}}] to XML in order to convert it to java type com.appiancorp.common.EntityData

Hello, the truth is that the problem I have may sound very strange, but it is something related to Google Maps or the plugin. It happens that the map freezes, here I will leave my code and explain exactly what it does, the first thing is a pickerFieldCustom in which the user will enter an address close to their house and that address calls the Maps API to recommend addresses and then when selecting an address, the service is used to bring the latitude and longitude, it is here that this data is passed to the component that displays the map and where it seems to freeze. a!localVariables( local!data: {}, local!coordenadas, { a!cardLayout( contents: { a!pickerFieldCustom( label: "Direccion de Asistencia", suggestFunction: rule!CT_autocompletarDireccion(address: _), selectedLabels: local!data, value: ri!registroSiniestro.direccionAsistencia, saveInto: { local!data, ri!registroSiniestro.direcci

Hi  I want to automate Appian server stop process. If I am starting or stopping Tomcat Server can we get the status of it as we get for other servers ? ( Not in tomcat-stdout log ) Thanks in advance .

Hi, Did all steps 2-3 times not sure what am i missing at step 5 application build for "W2375SAA Vehicle" Generate environment record types is not accessible.   choose Database Table I see below Can some one look into this. looking forward to do next steps and learn more.  Thanks, Ami 

can anyone help me as to how to get access to admin console my community account is somehow set to basic user and I am not able to change the setting to system administrator

Hi Community, We’re planning to upgrade our on-premise Appian environment from version 23.3 to 25.3. Based on the official documentation, it appears that a direct upgrade isn’t supported, and we’ll need to follow a sequential path: 23.3 → 25.1 → 25.3. I’d appreciate any insights on the following: Is this sequential upgrade path (via 25.1) the recommended or most stable approach? For those running Appian in a High Availability (HA) setup, how did you manage the upgrade across multiple instances? Were there any challenges or performance impacts during the production upgrade, especially related to backup/restore of large volumes of data? Any lessons learned or best practices you’d recommend to ensure a smooth upgrade? Thanks in advance for your guidance and experiences! Best, Ramanji