Governance

Hi, could you please suggest me better approach like how can get inactive user list in the environment and last login inactive user ? I have seen, we can get to know in admin console but if we want check without admin console like any functions to check? thanks

Hi everyone. The client has asked to use a particular Typeface. I have the Woff2 URL's on the admin console. However, when entering and inspecting the site, the typeface/font gives a 404 error. Investigating further, I notice how on the initial HTML script, the URL for the typeface/font starts with a "/suite" instead of the actual "https://" Has anyone dealt or experience a similar problem before?Thanks!

Hi Appian Community, I'm currently developing a multi-regional application in Appian that will be used by Spanish-speaking users across different countries, including Spain, Mexico, and Colombia. While they all share the same language, I've noticed that number formatting conventions vary significantly between regions, especially in how thousands and decimal separators are used. For example: In Spain: 123.456,78 (dot for thousands, comma for decimals) In Mexico: 123,456.78 (comma for thousands, dot for decimals)  My question is: Does Appian automatically distinguish between regional variants of the Spanish language (like es_ES vs es_MX) when applying number and date formats? Or do we need to explicitly configure the full locale (e.g., es_MX instead of just es) for each user to ensure the correct regional formatting? Additionally, has anyone implemented custom logic to handle formatting based on the user's country? What best practices would you recommend to maintain co

Hi everyone, We recently encountered performance issues in our development environment and requested a restart. Before the full sequence could be executed, we have ran only: Code: appian_services_stop followed by starting it again without stopping the other components: appian_appserver_stop appian_searchserver_stopappian_services_stopappian_dataserver_stop We’d like to understand from the community: What are the potential risks or side effects of restarting only appian_services_stop? Could this lead to instability or partial recovery? Is there any known impact on data integrity, indexing, or service coordination? Appreciate any insights or experiences you can share. Thanks,

Hello Community, Recently, our Appian environment was experiencing performance slowness. To address this, we executed the command: appian_services_stop / appian_services_start After doing so, the system came back up and was running fine with improved performance. Later, when our vendor connected, they insisted that we should only follow the manual stop order described in the documentation: 1. Stop application server 2. Stop search server 3. Stop data service 4. Stop engines They blamed our use of appian_services_stop for later issues. However, when they followed the manual stop/start sequence, the system failed to come back online and has remained down since then. My question is: Is there any risk or problem associated with using appian_services_stop / appian_services_start instead of manually stopping/starting in order? Thanks in advance for clarification.

We got record sync failure for all Record type enable for sync after Appian Upgrade and then we need manually sync the records. Is there any bug on this? Ideally Appian upgrade process should not have post upgrade activity of Record sync.

Hi Team, I had 2 simple questions which I wanted to post here. Please help me if anyone has the answers :  Context : You are given a list of CDT / Dictionary / Map with a few fields, eg :  { { key: 12, val: "ABC" }, { key: 20, val: "DEF" }, { key: 30, val: "GHI" } } Problem statement : Get those CDTs which have key bw 10 & 25  My approaches : I had 2 approaches, both of which I have a roadblock I convert this to list to a data subset using toDataSubset function and then filter on this I create a rule which takes this `key` as an RI and then returns true / false based on condition. I will use this rule in the filter function and use wherecontains to filter out which matches our condition Questions :  Now for the approach 1, I had a question : how do I filter this custom data subset ? because I only see queryEntity and queryRecord but nothing to query this custom dataset  For approach 2 : is there a way we can eliminate the need of creating a differ

Hi Team, While upgrading Appian server to 24.3, after installation at the time of starting search server  I have received this error :- [WARN ][com.amazonaws.auth.profile.internal.BasicProfileConfigFileLoader] [localhost] Unable to load config file nulljava.security.AccessControlException: access denied ("java.io.FilePermission" "/cs/appian/.aws/config" "read") ERROR: Elasticsearch did not exit normally - check the logs at /ps/appian/appian/logs/search-server/appian-search-cluster.log Elasticsearch died while starting up, with exit code 1 Thanks in advance.

Hi Appian Team and Community, We’re designing a generic, audit-compliant task module to support multiple business processes—KYC, retail and corporate loan origination, ESG, and more. Before finalizing our architecture, I’m weighing two approaches for task management: Option 1: Appian’s Built-In Human Tasks via Process Models Uses process reports and task assignment rules Tasks are tied to process instances UI and SLA logic driven by Appian’s native task engine Option 2: Custom Task List Database We build our own TASK_GROUP and TASK tables Tasks are instantiated based on business rules and metadata UI, counters, and SLA logic are fully controlled via record types and expressions My Questions: If we rely on Appian’s built-in human tasks, what happens if the process instance is deleted or archived? – Can we still access task metadata (status, assignee, timestamps) via process reports or APIs? What are the trade-offs between us

We recently upgraded Appian from version 25.1 to 25.3, performed some testing, and created new objects in the latest version. Now, we want to revert to version 25.1. However, we did not take a backup before the upgrade.Is it possible to restore the previous version without a database backup?When attempting to downgrade to 25.1, we are encountering data synchronization issues during Tomcat startup.As a workaround, can we manually revert individual object changes and delete the newly created objects before downgrading?Please share your suggestions. Your input is much appreciated.

Hi Everyone, I am getting below error could you please let me know if you have any idea on this error error converting typed value TypedValue[it=1134,v={4cef5fb4-6aa9-499c-99e1-34fbb0d20616@6291,{TypedValue[it=5246,v={335,C-2025-0335,,,Efficacy and safety of liposomal amphotericin B(AmBisome® ) versus Isavuconazole in patients with invasive Aspergillosis in liver transplant recipients ,,,CRDRF,DRF,<null>,,jiaqi wei,2025-09-13,<null>,110000.0,0,,0,,<null>,1,15144486065@163.com,2025-09-13 01:56:30.0,<null>,15144486065@163.com,2025-09-13 02:28:22.48,,1,Shawn.xiao,,0,}]}}] to XML in order to convert it to java type com.appiancorp.common.EntityData

Hello, the truth is that the problem I have may sound very strange, but it is something related to Google Maps or the plugin. It happens that the map freezes, here I will leave my code and explain exactly what it does, the first thing is a pickerFieldCustom in which the user will enter an address close to their house and that address calls the Maps API to recommend addresses and then when selecting an address, the service is used to bring the latitude and longitude, it is here that this data is passed to the component that displays the map and where it seems to freeze. a!localVariables( local!data: {}, local!coordenadas, { a!cardLayout( contents: { a!pickerFieldCustom( label: "Direccion de Asistencia", suggestFunction: rule!CT_autocompletarDireccion(address: _), selectedLabels: local!data, value: ri!registroSiniestro.direccionAsistencia, saveInto: { local!data, ri!registroSiniestro.direcci

Hi  I want to automate Appian server stop process. If I am starting or stopping Tomcat Server can we get the status of it as we get for other servers ? ( Not in tomcat-stdout log ) Thanks in advance .

Hi, Did all steps 2-3 times not sure what am i missing at step 5 application build for "W2375SAA Vehicle" Generate environment record types is not accessible.   choose Database Table I see below Can some one look into this. looking forward to do next steps and learn more.  Thanks, Ami 

can anyone help me as to how to get access to admin console my community account is somehow set to basic user and I am not able to change the setting to system administrator

Hi Community, We’re planning to upgrade our on-premise Appian environment from version 23.3 to 25.3. Based on the official documentation, it appears that a direct upgrade isn’t supported, and we’ll need to follow a sequential path: 23.3 → 25.1 → 25.3. I’d appreciate any insights on the following: Is this sequential upgrade path (via 25.1) the recommended or most stable approach? For those running Appian in a High Availability (HA) setup, how did you manage the upgrade across multiple instances? Were there any challenges or performance impacts during the production upgrade, especially related to backup/restore of large volumes of data? Any lessons learned or best practices you’d recommend to ensure a smooth upgrade? Thanks in advance for your guidance and experiences! Best, Ramanji

We have created an Expression Rule named abc, where data is fetched from a Record Type with Smart Search enabled. The results are sorted in descending order of similarity score. Smart Search is enabled on the Full Name and Address fields. For example, the address field contains values like "St.", and we expect that when a user searches for "Street", addresses containing "St." should receive the highest similarity scores. However, we are observing unexpected behavior. For instance, the address "1817 W Broadway Columbia MO 65218" sometimes receives a higher similarity score than addresses that explicitly contain "St.". Additionally, we would like to understand how Smart Search handles nickname matching—for example, whether a search for "Leo" would return results like "Leonardo" with a high similarity score. Request: Could you please help us understand how similarity scores are calculated in Smart Search? Is t

Hello, We recently upgraded our Windows Server from 2016 to 2022. The Appian version remained the same at 24.1, and the Appian home directory is still at D:\Appian. We did not make any changes within Appian itself. The database server, MS SQL Server, was also upgraded from 2016 to 2022. After the server upgrade, the Appian engines and Tomcat application server started successfully. However, images are not loading on the sites. When I checked the logs, I found the following error related to this issue.I did the Test connection for DB in Admin console and it was successful.Any suggestion to resolve this issue? Thanks,Venu. 2025-09-11 01:26:47,429 [http-nio-80-exec-2] ERROR com.appiancorp.rest.shared.FallbackExceptionMapper - Internal Server Error on REST API invocation.java.io.IOException: unknown PGP public key algorithm encountered: -86 at org.bouncycastle.bcpg.PublicKeyPacket.<init>(Unknown Source) at org.bouncycastle.bcpg.PublicSubkeyPacket.<init>(Unknown Source) at or

I want to know if there is anyway can compile appian code in local? Or use git to manage the source code.(Source code not the package download from web). What problem we face is how to develop in parallel。we are a huge team (100 developers). When we develop a new function,  we usually need to use the same object. But appian can not develop in parallel. So we want to find if there is any way we can compile appian code in local.

According to  [mention:650c85e52fdf47f29168a7d381b7feb7:6b577b8c04704e209d29b6772bf67243:label=Leverage%20JMeter%20in%20Appian%20Load%20Testing%2C] this plug-in  [mention:a056532754bb4d848e4bc838433a0ebd:f7d226abd59f475c9d224a79e3f0ec07] is needed for, or at least greatly streamlines, performance testing in Appian. The app is now unavailable, and a comment on the plug-in page notes that it is out of date. Is this plug-in permanently out of support, and consequently, is that a showstopper for using JMeter in Appian Load Testing? What is the latest guidance?

I'm hearing that Appian does not accept passwords that are 22 characters long. What is the maximum length for the password of an Appian user account? Is this published officially anywhere?  (I did not see it on the Administration Console documentation page.) Thank you.

Q. There are 2 record types, ABC and XYZ, which sync enabled. The XYZ record type is added as a relationship into the ABC record type. A user has Viewer permission to the ABC record type but does not have access to the XYZ record type. A site page is represented to the user where the data is sourced from the ABC record type and its related record type the XYZ reference. What information does the user see on the site page? Page is presented to the user and the data reference to the XYZ record type appear as “null”  Page is presented to the user with the XYZ record type data and field references redacted. Page does not load, and an error message is presented: “The record type [identifier=XYZ] does not exist, has been deleted, or you do not have sufficient privileges to access the data.”

Hi All, We want to understand more on the Maintenance Downtime Calendar in Appian.As we receive downtime emails in advance for maintenance of the site (for upgrade or any other thing).Also The timing and date can also be accessed from MyAppian Forum site.But these two things would only be accessible by few people in the org/site (support contacts).We want to notify other Appian users about the downtime scheduled so they can be prepared and resume their work accordingly.We are able to think on following ways:1. The Team who has the access will check and update us. 2. They will sent out an email to the Appian users explicitly about the downtime.But all of this would require manually checking the mail or the Appian Forum site. Is there any other way around that we can notify the user about it in advance so that they don’t lose their work. Kindly let us know if there is any other way to achieve this apart from the above.Thank you!

Hi Community, In our current implementation, we're using the Send E-Mail smart service in a few process models. However, the Appian Health Check report flagged this with the following message: "Send E-Mails references a smart service that is no longer recommended for use (Send E-Mail). Please remap this node in the process model to use the latest version." Could someone guide us on: What the recommended replacement is for the deprecated Send E-Mail smart service? Any best practices or migration steps we should follow while updating our process models? Thanks.