Administration

Hi, We recently set-up a on-premise installation Appian 21.2 which run on a Docker Container. While configuring the mail server setup we were unable to send email using the Send Email Smart Service. When we looked at the  tomcat-stdOut.log we found 2021-08-24 06:39:00,391 [Appian Work Item - 1 - execution00 : UnattendedJavaActivityRequest] ERROR com.appiancorp.ap2.mail.Mail - Could not send mail via smtpout.secureserver.net:465 to 2021-08-24 06:39:00,394 [Appian Work Item - 1 - execution00 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.runtime.activities.SendEmailActivity - com.sun.mail.smtp.SMTPSendFailedException: 530 authentication required com.sun.mail.smtp.SMTPSendFailedException: 530 authentication required at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2108) at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1609) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1117) at com.appiancorp.ap2.mail.Mail.

I created a Web API that has a DB View CDT. I want to use this API endpoint in an external application. I also created Web APIs that are table-based (not view-based) and they can be read in my external application without issue. But when I use the same view-based web API I get a 500 error code on the external app (even Postman). Now to access those web APIs I created a service account with API Keys and they work with table-based web APIs but not view-based web APIs. Are service accounts not able to access DB views? What am I missing? Also what's best practice to get the API key (that's created when service account is created) from Appian instead of having to hard-code it in the external application?

I had added this user as the process administrator, but when this user is triggeling the cancel process smart service, trying to cancel the previous process, it always saying no premission. it only works when a designer or systemadmin triggeling it. How can I give the premission to that user? p.s.:I don't want to user send/receive message.

Hi all, We have Appian v18.1 installed on Windows Server 2008R2 and we try to migrate  from LDAP to LDAPs. Even we confirm with administrator of Domain Controllers that we set parameters correctly we did not succeed with migration. The Domani Controllers are Windows 2016 and 2019 and we suspect that the TLS is 1.0 and we should use 1.3 minimum. Can any one help me with this migration? BR,Natasa  

We have issue with logging into Appian via SSO only on Edge browser. Where as the same working on IE and Chrome. The same SSO configuration worked even on Edge when we configured. It stopped working from this week.  No changes are done to the SSO configuration in Appian / IDP side since it was working. Looking for help. Error message in logs

Hi All,    We are trying to start the Appian services but after starting all the services , the below error is throwing up and getting stopped , anyone please help ./inner-start.sh: line 17: 29545 Killed ./catalina.sh run 2021-03-29 06:37:42 Appian in Tomcat is forcibly killed Warm Regards Vineeth

Hi Team, I got a requirement of Modifying UI Text to be translated into multiple languages using correct language bundle.  Documentation Link: https://docs.appian.com/suite/help/21.2/io-3.1/modifying-ui-text.html#_ I tried to go through the documentation but we have to get the bundles to update the properties but not sure how to get those files. Can anyone please help with that

Hi All, We came across a situation where we need to implement SAML for Internal and External user groups of our organization. Our Appian environment holds Employee ID as Appian Username for Internal Users and Email ID as Appian Username for external users. Our Identity Provider might be able to provide both the information,  Employee ID and Email ID as Name ID of the Subject.  Our Internal users and external users are placed in 2 different groups and there is a parent group where both the Internal and External groups are member groups. Authentication Group is set to the Parent group as this needs to work for both member groups. For the above setup, we are aiming to implement SAML Authentication. In Appian,  is there a way to dynamically choose the Name ID based on the group the user belong to? For example if the user belongs to internal users group, we need to compare the Employee ID against Appian Username, If the user is from external user group, we need to compar

Is there a way that Appian can connect to a different mailbox, and send mails via that connected mailbox?  This mailbox is application specific, that means only mails which are sent by certain processes should be using this. No other Appian processes should use this mailbox. Also, if such kind of setup is successfully established, when someone replies back, will the mail hit the same mailbox?

Hi everyone, I am trying to see the generated SQL statements whenever i run my query entities/when my process receives a request and run thru my save to data entities node. I have configured below, located in /deployment/web.war/WEB-INF/resources/appian_log4j.properties as per instructed from Appian documentation https://docs.appian.com/suite/help/20.3/Customizing_Application_Logging.html#database-integration-details I then ran my query entity by clicking Test Rule as show below and open the log 'tomcat-stdOut.log' located in APPIAN_HOME/latest/logs. But i cant find any SQL statements output. am i missing smth?

Hello All, We are on on premise environment. would like to use "Compare and deploy" with Devops setup in Admin console. May i get all pre requisition for this. I am getting time out error while configuring new environment. Thanks, Arunkumar C

Can anyone let me know the difference between archival and deletion process in process model.

Hi there, We seem to have a problem with the latest 21.2 hotfix (315). Is it possible to download the previous one (290)? In the appian site I can only download the  latest one. We have just upgraded from 20.2 to 21.2 and there are problems in the primary schema and we would like to try the previous hotfix, which is also is the same as our cloud. Regards, Jesus

Hello there, A client has asked if it is possible to install Appian on a Tomcat server that they provide. It is a question that I have heard a few times already. I think it is not possible. At least the installation process always installs Tomcat and I have not found documentation to use an external Tomcat server. Does anyone know if it is possible that the customer provides and managesTomcat for the installation? Thanks a lot

Hi I'm having some problems with SAML Group Synchronisation, from Azure. Have successfully set up SSO in our environments and new users are created automatically. However, I can't get the Group Sync to work. I know that one particular group does exist in Azure and am using the ObjectId of this group. I think the problem may be that the groups don't show up in the SAML messages. Am I correct to say that in the SAML messages, there should be a SAML Group attribute, as documented here https://docs.appian.com/suite/help/21.1/SAML_for_Single_Sign-On.html#group-membership-synchronization  i.e. something like below <saml2:AttributeStatement> <saml2:Attribute Name="member-of" NameFormat="urn:oasis:names:tc:SAML:2.0:attrname-format:basic"> In my SAML file, the AttributeStatement section contains only attributes related to my user account i.e. displayname, surname etc. Can anyone confirm? Thanks.

Hi all,does anyone  have idea why this is happening? When I try to save changes in health check configurations I got this error in logs. This started from nowhere, I have spoken with system administrator and no changes were made from linux site. Also I didn't make any chages in my language/calender settings.Error from logs: Incorrect type (java.util.Date) for DateTime variable (Thu Jan 01 00:00:00 GMT 1970). Expected Type: java.sql.Timestamp. Auto-correcting to "1970-01-01 00:00:00.0" 2021-07-05 11:41:23,854 [Function Call Product Metric Aggregator] INFO com.appiancorp.core.expr.ProductMetricFunctionCallProductMetricAggregator - Aggregated 404 function call metricsError on helath chech interface:

Appian Content Management (Knowledge Center) . Which Appian engine takes care of searching and retrieving documents from KB when provided with Document id / document uuid. does the volume of data impact performance of Appian? by any means? (we have close to 30 Lakh documents in KB). Can you please share links to read and understand more on architecture around Appian Content management (KB)

Hi, I'd like to ask about the pricing of Appian. If in any case I build a web application through Appian for my client with 3,000+ users, and have it deployed and delivered to them, are those end users will be counted in the pricing of Appian per month? Or the pricing is only applicable for us as a provider/ developer who will use the Appian for application development? For example, the minimum 100 users, is it the only us as a developers/provider? Thank you!

Hi all, I know Appian offers DB encryption for Advanced or Enterprise Support customers on cloud only. But what about on premise customers? Can they encrypt their database? As far as I know it is posssible but can you tell me how? Do we need to encrypt the data just before persisting it and decrypt it after reading it with some kind encryption/decryption rule? Or is it possible to use a more automated tool? I would appreciate if someone could send documentation about it   Thanks a lot!

Apart from being Advanced or Enterprise customers, is there any other option available for a ETL tool (like Tableau) to connect to Appian cloud DB directly to generate complex reports?

Hi all, We're currently working with the AVM and AIM plugins together with a deployment pipeline in order to automate our deployments. We're looking into making the flow from "Export application" --> download .zip --> "copy to correct auto-deployment folder with folder listener" a bit more automated, as it currently requires developers to login to the Linux server where the Appian designer is installed. When you click "Export application", is the resulting .zip directly available on the development (Linux) server in question? If so, where? Or is it only available via the "Download package"?

Hello, We have an Appian instance configured with SAML and ABC All Application Users as Authentication Group in SAML settings. All SSO user who is part of this group is authenticated without any issues. But we have few test users (local Appian users) who are part of the above mentioned group but no part of SSO and we expect these test users to be authenticated via Appian not through SSO. When we tried logging in from /suite/portal/login.jsp, unable to login when SAML is enabled (getting error "The username/password entered is invalid. Usernames and passwords are case sensitive."). Does that mean if user belongs to Authentication Group used in SAML configuration will always be authenticated via SAML configurations regardless of the URL /suite/portal/login.jsp /suite/sites/<siteName> /suite/design?signin=<Web Address Identifier> used to login? As per the Appian documentation all non SSO users will be able to login via /suite

Hello, We are using APPIAN 19.4 and have updated Mailbox from Exchange 2010 to Exchange 2016(POP-S) which requires TLS, and after configuration it wasn't working can you please assist on modify configuration/development to use TLS authentication.

At present at "Appian Administration Console", to create a user, there are only two user types are available, "Basic User" and "System Administrator".Now to provide access to the Appian Database to a person, an user with "System Administrator" access permission is required to create. That case the person will get Read and Write both permissions to the Database. I want to create a user who will have only Read permission to the Appian Database. How can I do this? I shall be grateful if anyone kindly help me regarding this.

"is it possible with the google vision to compare two images, that image come from the document?" please help me with this question as soon as possible