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Please advise , how do we export a Rich text Components in to PDF formate I am using Docx From Dynamic Template and Pdf from Doc options , using this I can able to print it in  PDF Formate however rich text components it is not supporting i tried to use the text options that too not displaying the information in text , part of the text going outside the document itself , Please advise 

My use case is that I want to display a read only field on the reconciliation form - the value in this read only field will be driven by another field that was extracted from the document. The read only field is there to provide extra context for the end user.Any recommended way for me to approach this?Thanks in advance!

I know Appian internally tracks the Last Sync Time for synced record types and displays it in the Monitor View → Record Sync Status and Sync History screens. However, I haven't found any documented or supported way to access this information programmatically within an application. Specifically, is there an expression function, query API, record metadata API, or other supported mechanism that exposes a record type's last successful sync timestamp for use in interfaces, process models, or expression rules?If not, what is the recommended approach for applications that need to display or validate the most recent sync time?

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Hello Team, I have created a Web API that triggers a process model. To consume this API, I created an integration object in Appian using the Web API URL. When I test the integration, it returns a 200 (OK) status code, but the process model is not getting triggered. After checking the response, I found that the integration is being redirected to the login page, and because the login page loads successfully, the response status is returned as 200. Could you please suggest the correct approach for implementing the integration on top of the Web API? Do I need to configure authentication differently or use another integration method to avoid the login page redirection?

I created a grid plus UI where I want to add color for status column like if active -green and if reject -red color and I also want to add some icon for one column, is it possible with Appian Grid Plus functionality?

I'm planning to create some reusable components in Appian. I've already built several, including reusable forms, page headers, message banners, empty state (no data) screens, date and currency formatting utilities, and a few others. Can anyone suggest additional reusable components, patterns, or expression rules that would be useful across most Appian applications?

So far, I've only been able to retrieve the values in a list:[{“contractGoal”:“84”,“progress”:“0”,“dueDate”:“11/01/2026”,“participant”:“2”,“comment”:“ ”},{“contractGoal”:“91”,“progress”:“0”,‘dueDate’:" 10/10/2026“,”participant“:”1“,”comment“:” “},{”contractGoal“:”94“,”achievement“:”0“,”dueDate“:”20/09/2026“,”participant“:”1“,‘comment’:” "}] ID 84 corresponds to some text. I would like to have the text in place of 84, and so on for all the lines.

Hi Appian Community, wanted to see if anyone has this setup of being an Appian Cloud customer and has email server setup with Microsoft 365 cloud SMTP relay, specifically for outbound emails from Appian → External Recipients?I am able to receive outbound emails from the Appian platform with my organization’s internal email addresses. The problem is when testing by sending to external email addresses (both business email addresses, tested by sending to @microsoft.com and personal email addresses, tested by sending to @gmail.com and @hotmail.com). They failed with 2 different error messages from the STDout log: Error 1 (Attempt to send to external business emails): 451 4.4.62 Mail sent to the wrong Office 365 region. ATTR35. For more information please go to https://go.microsoft.com/fwlink/?linkid=865268 [Full certificate chain to a Microsoft-trusted Root CA was not found in TLS handshake. See https://aka.ms/UntrustedRootNdr for more] [YT2PEPF000001C9.CANPRD01.PROD.OUTLOOK.COM 2026-08-04

Do you use Health Check (Admin Console)? Does it suit you?  

Hey all! I'm sharing the Appian interface I recently built to give better visibility into the system's recent internal Login Audit files (instead of constantly downloading and opening CSV files) - particularly helpful if you're an O&M user and/or diagnosing login issues for any other reason. This interface relies on the Log Reader plug-in (and also uses the Date and Time Utilites plug-in for a certain transform on timestamps).  That said, I can't say how it'll perform on multi-server environments, since I don't have one to try it on. The entire interface is self-contained, with the sole exception of a custom rule I wrote that utilizes the internal "User" record to take an entered username and get the system's properly-cased username (since there is some inconsistent case sensitivity around usernames and there's no other way I could come up with to tell what the 'real' version is).  I'll include that expression rule co

We have a use case as below:We fetch the data using an external systems (eg: Servicenow) for few fields, remaining are either manual entries by user. Now can we setup a integration with external system and write the data directly to DB using Write Records smart service or first we save the data using Process model and save in DB and then for updating records we use write records smart service.option1: External System-->Integration-->ProcessModel (Call integration-->Parse response data to CDT structure-Write to data store entity)-->Records--->UIoption2: External System--->Integration--Write Records-->Save DBwhich one is possible and can be implemented. Please advise

I want to be able to create acquisition templates 

Hi I have a requirement where I need to invoke an asynchronous API that returns a jobId in the response. After a certain wait time, I need to call a second API to check the status of the job by passing the jobId received from the first API. This status API should continue to be invoked at regular intervals until the job completes successfully. All of these steps must be completed before the form is submitted, as activity chaining needs to be maintained. Our current plan is to use a Start Process smart service to initiate the asynchronous operation and capture the process ID. I can then use Query Process Analytics at configurable refresh intervals to monitor the process status until the second API returns a successful response. Once the process completes, I can retrieve the results and display them to the user in a grid. Is there any better approach than this /any drawback in this approach. Anyone had similar requirement? Please sugget.

Hi Everyone,We have two task reports in our application:User-Centric Report – Used by end users to view and take action on tasks assigned to groups they belong to. Process-Centric Report – Used by administrators who can access all tasks across the application.Our task creation flow works as follows:An external system calls an Appian API. The API triggers a Process Model. The process performs some processing and creates a review task. Task data is displayed in both the User-Centric and Process-Centric reports.We recently introduced a new property/field that is passed from the API to the Process Model. This value is also being stored in a database from within the process.Our requirement is to display this new field in both reports.Current Status:In the Process-Centric Report, we are able to access and display the value using process variable mappings. In the User-Centric Report, process variables are either disabled or not available as report columns.What we have tried:Creating an Expres

Hi, I'm trying to insert a break line inside the xml that will build the docx from Dynamic template, I tried with <br>, char(10), but I don't know what to try anymore. anyone have ideas?   the error log: "Changed to The value of attribute "daybefore" associated with an element type "rowvalues" must not contain the '<' character." if I use <br>

I opened a request for a Kubernetes license for TDM Development environment.  There are two issues with this license1.  the license contains an extra dot delimiter in it:  i.e.    app.dev..mcboss.usmc.mil.zip2.  There is no apian.lic file available for downloadNeed assistance resolving these two issues.

Hi guys, I used ADT Plugin to produce report document using "Docx from dynamic template" , I got the images in the doc but the square bracket from bookmark is explicitly visible when I gave logo image(circular image). Is there any way to remove the square brackets? This is the output image. Thanks in Advance

Hello, i’m facing issue in the section “Certify” in Appian Academy. How can i schedule an exam? 

We're experiencing an issue in the Appian Mobile App on iOS.When viewing a PDF document and tapping the Print icon, the app prints a screenshot of the current screen instead of the actual PDF document.Has anyone else experienced this?Is this a known issue with the Appian Mobile App on iOS? Is this expected behavior or a product defect? Are there any known workarounds or configuration changes to ensure the actual PDF is printed?​@stefanhelzle0001 

We're experiencing an issue with text rendering in the Appian Mobile app.EnvironmentAppian Mobile Android and iPhone Observed across multiple screensIssueAll text is displayed in bold, regardless of the font styling configured in the interface. This occurs on both Android and iPhone devices.For example:Labels, paragraph text, and other text components all appear bold. Read and unread messages in the Inbox look identical because both are rendered in bold, making it difficult for users to distinguish between them.QuestionsIs this a known limitation or issue with Appian Mobile? Has anyone experienced the same behavior on Android or iPhone? Are there any recommended workarounds or configuration changes to ensure normal font weight is displayed correctly?Any guidance would be greatly appreciated. Thank you!​@stefanhelzle0001 

Hi everyone, I am currently working through the Appian Certified Business Analyst learning pathway and have run into a technical issue. When I first joined Appian Community, I was assigned a workspace (I also received the confirmation email). However, I no longer appear to have access to any workspace, which means I can't continue with the hands-on exercises in the learning pathway. I have already contacted Appian Support, but I haven't received a response yet, so my progress has come to a halt. Has anyone experienced this issue before or knows how it can be resolved? Any advice or suggestions would be greatly appreciated. Thank you!

 Hi everyone,We're experiencing an issue with the pull-to-refresh gesture in the Appian Mobile app (IPhone & Android) and would like to know whether this is expected behavior or if there's a recommended solution.When performing the standard pull-to-refresh gesture (swiping down from the top of the screen):A refresh indicator appears. However, the screen content does not refresh or reload. The displayed data remains unchanged.     ​@stefanhelzle0001

Hello,When users download a document from our application in Appian Mobile, the downloaded filename does not match the original document name.Android: The downloaded file is saved with a gibberish/system-generated filename.Is this a known limitation or issue with Appian Mobile? Is there a supported way to control the filename used when downloading documents on Android ? Are there any recommended workarounds to ensure the original document name is preserved?   @stefanhelzle0001

My use case is that I want to be classify documents into one of several categories, then depending on the category, extract certain fields from it. My question is for this kind of use case, what exactly is the difference between using AI Skills to do this versus using AI Doc Center? Looking around, I see some people saying AI Doc Center uses more tokens and that it can handle more complex cases, but I can't see anything in documentation about if that's actually true or not, and anything about when you'd want to use one or the other. I've been in loops reading the same page over and over again, so at this point I might have missed something, but if someone's able to help point me towards an answer, that would be most appreciated!