Integrations

How would one use a Textract Adapter when calling AnalyzeDocument or StartDocumentAnalysis in Appian? I'm not quite sure how to provide the adapter ID when calling Analyze Document from an Appian Integration. I'm currently using the AWS Textract Connected System that Appian provides for all of my AWS Integrations, but it appears you cannot pass in any adapter IDs, should I be using a web API instead?

We have Appdyamics Java agent deployed on Appian application servers which is monitoring the performance of application. We want to enable End User Experience Monitoring for Appian. We need to add the appdynamics Javascript agent into the application pages to do same, please let me know if there is any html/jsp page which is common in all application where I can inject the Javascript agent. If there is no common page, please let me know in which all pages I need to inject the JS file so I can monitor all the apps. If you have worked on any such request in past please help us with sharing your experience on same.

Hi,      We want to surface/view (not store ) salesforce documents in Appian . We already have an Salesforce connected system , we uses  SOQL integrations to expose the data points . I was just wondering can we use SOSL with the same connected system to return the documents (using RETURNING Document clause in SOSL).  Not sure whether SOSL can return docs . Or we need integrations with salesforce REST api to get the documents in Appian . Our users just have to view the documents on demand. We don't want to save them as Appian docs. Can anyone worked on similar use cases . Your inputs will be appreciated. Thanks in advance, Mike 

Hi Every one, We are getting similar issue mentioned in -  [mention:60d851851e654d28b5c4a0dae2c486c7:46448885d0e64133bbfbf0cd7b0fd6f7]  We are getting 2 times the status code in postman and also when it goes to front end (UI part not a Appian - it is build in adobe cqms ) the status code is coming as duplicate for both the success/failure case. webapi- code Can any one  help and let us know, why are getting  this issue . Any help would be appreciated.

Hi Everyone, I'm receiving filename and content_base64 from an API which I'm calling it in Integration and in the response of the integration using following way Can I provide Name of the document as I receive in the response of the API where i get the filename.  I tried to access it but didn't workout thanks in advance.

We are trying to download documents from s3 inside the interfaces using getpresignedurlfors3 functions, we are able to download almost all other type of documents except we have identified that when we are trying to download pdf docs we are getting error- Failed to load PDF document.(PFA the screenshot).Fyi we are using chrome.Please advise what should be the fix for the issue..

Has anyone successfully used the Mastercom connected system to support a full claim lifecycle?[mention:005befc4f9474f6c888fcbc1f908efa9:f7d226abd59f475c9d224a79e3f0ec07]I've noticed that the ability to create an update the initial claim needed to submit a chargeback isn't included. Wondering if anyone else has had the same issue and was able to get around it? Since Mastercom uses OAuth 1 I was hoping to be able to use this connected system to facilitate getting around Appian's lack of Oauth 1 capabilities.

Hello, We are receiving a response via an Appian Integration Object, but the Korean characters in the response appear to be garbled or broken. According to the API provider, the response is encoded in UTF-8, and Appian also uses UTF-8 as the default charset. However, the Korean text is not displaying correctly. Could you please advise what might be causing this issue and how we can resolve it? Thank you.

Hello All, Is there any occasion CALL INTEGRATION node will stall and gets stuck for any reason (300s, 400s and 500s HTTP)? I expect it moves on irrespective of the call result. I don't plan on handling exception in the node but examine the result/error after the call.  Would like some recommendations from the community. Thanks.

I have created a integration for integrate google chat space but it shows an error like :-  "error-result-label You are not permitted to perform the requested operation error-result-guidance The external system understood the request but refused to authorize it HTTP/1.1 403 Forbidden" When I click on "Click here to authorize," the authorization is successful, but it still shows the same error afterward. Am I forgetting to pass any necessary parameters?

Dear anyone, I am currently trying to execute Box API that uses JWT, I saw an article that said that you need to set "Third-Party Credentials" when executing the Box API. However, the connection is not working properly, so if you know which field to set in the Credentials, please let me know.   Thank you very much in advance for your assistance. Best regards,

I'm using a Google Sheets connected system in Appian with OAuth 2.0 authentication. The integration works initially, but I'm encountering an issue where the connection requires reauthorization almost every hour. Has anyone faced a similar problem with token expiration or session persistence? Is there a recommended way to maintain or refresh the token without requiring manual reauthorization so frequently? Appreciate any suggestions or best practices to resolve this.

In integration if the response is in xml format, how to convert it to appian value and save in a record type

We call the expression rule (ER) "cursor_value_from_previous_call" from the "Cursor" integration. This ER invokes another expression rule, "CursorValue," which extracts the cursor value from the integration's response body. The extracted value is then passed to ER "cursor_value_from_previous_call," which returns the JSON value in the following format: Request Body: { "cursor": { "value": "" }} Value is null for the first call, for other subsequent calls, we pass the value that we have extracted from the first call. Kindly refer the flow diagram below: I am not able to achieve this without using the logic of while loop. For loop is not helping as the variables are immutable. Any insights are highly appreciable.

Can I call an expression rule from an integration's request body?  Note: The response of the expression rule is a JSON body. Method: POST

Hello, I am working on an integration where I need to set a custom value for "boundary". The HTTP request is of Content-Type: multipart form data. The other system expects the boundary value to be "cpi".  In Headers, I set Content-Type as "multipart/form-data; boundary=cpi". However, in the HTTP request that Appian generates, Appian seems to be using a random boundary value, and ignoring the value that I have set.  HTTP request that I see:  I see this data in API trace logs.  The integration works through Postman, and I see the correct boundary set. Postman screenshot.  Thank you in advance for your help. Regards,Harish

I have an interface that calls 2 different intergrations. There is data that return for both integrations, but it randomly returns null after calling it multiple times.  I have inserted where I am calling the integrations. a!localVariables( local!historyData: a!refreshVariable( value: index( rule!GET_incomingRequestHistoryByID(requestId: ri!requestId).result, "body", {} ), refreshOnReferencedVarChange: true() ), local!requestDetails: a!refreshVariable( value: index( rule!GET_allIncomingRequestsByID(refundRequestId: ri!requestId).result, "body", {} ), refreshOnReferencedVarChange: true() ), This is what my error looks like when 1 integration returns as null This is what my local variable looks like when both integrations return data: 

Extract data from database tables and populate a PDF form. The PDF should contain editable and fillable dropdown fields that allow users to select values dynamically

Hello, We need to download .msg files (Outlook mail) from an External System using an integration that receives the document as base64. The current problem is that Appian is able to download that document but without its extension, using the "convert base64 values to Appian documents". I suspect it's because the MIME Type "application/vnd.ms-outlook" is not supported by the integration object as established in the following documentation I found: https://docs.appian.com/suite/help/25.1/Integration_Content_Types.html#document-(auto-detect) https://www.iana.org/assignments/media-types/media-types.xhtml Is there any way to workaround this? Any help is appreciated Thank you!

Hi All, We have requirement to create cases based on the mails received in one or more mailboxes in Appian. Kindly guide us on use case or plugin which will help us to achieve this solution. In addition, we have to classify mails based on the subject line of the mails.

Hi,We are trying to implement sending and retrieving files from AWS S3 bucket. Is it possible to be implement the same without using any plugin? If yes, how can it be proceeded since AWS S3 is new for us. Any help would be helpful.

Hello team, CONTEXT: During the process lifecycle, we want to use blob storage for long-term storage of files that have been stored for a long time in Appian. If users want to access these old files, appian will have to make a GET request to blob storage to retrieve this file and persist it for eventual viewing or download. I'm trying to send a file to a container in Azure blob storage through an API with a PUT method and I'm facing some problems.  I tested via postman, the same endpoint, with the same settings (headers and query parameters), choosing the binary format for the payload, and uploading the file. I sent the file to the blob storage and called the Get request in Appian to retrieve it. I was able to access the file perfectly in Appian. When I tried the same thing in Appian, the following situations occurred: 1. When I selected the Content-Type: Document (auto-detect) option, the API returned a status of 403 - Forbidden. 2. When I selected the custom option

The article: Integration Object - Appian 23.3 says that if the response body is in JSON format, the maximum size of the response file should be <5MB. In our environment, there are instances when we are getting Integration response when the file size is 7MB and there are instances where we are not getting integration response when the response body is 5.12MB with the error :“Response body size limit exceeded.” Any explanation to this query is much appreciated. Moreover, When a file is encoded in base64, its size increases by approximately 33% compared to the original data size. This made me curious how the maximum limit for JSON body is 5MB and Base64 is 75MB.

I am getting the below response from Integration which is of type HttpResponse [statusLine=HTTP/1.1 200 OK, statusCode=200, headers=[object Object], contentType=application/json; charset=utf-8, body={"jobId":"01091664F27E4771A9B92AEA0CC577ED"}]. I need to get the JobId value from the above and i ll have to map it to a process variable. To achieve this, i used an expression rule and used the below code: if(a!isNotNullOrEmpty(ri!integrationResponse),a!fromJson(index(ri!integrationResponse, "body", null)),{}) It resulted in "[jobId:01091664F27E4771A9B92AEA0CC577ED]" but i only need the JobId value from it. I tried various functions but nothing seems to be working.  Can someone please suggest on how to proceed with this?

Hi, We are trying to integrate an application with DOCUMENTUM/CMIS document management system. The APIs used do not work for large documents due to the 5MB input/output size limitation in Appian's Integration objects. We would like to know if there is any way to integrate with this document management system, such as a marketplace app, plugin, or other, from Appian, to work around the size limitation. Does anyone have an idea? Thanks