Integrations

First Scenario: I have created a "GET" web API in Appian Community Edition and called it through a integration from another Appian environment, but I receive body in the "HTML" format instead of Json and receiving below error. Second Scenario:Whereas, When I create it other way around like creating web API in other Appian environment and calling it from Appian community Edition returns a proper Json value in the response body. Why I am receiving "HTML" value in response body in First Scenario, it is like Appian community Edition doesn't support web APIs?

Hi, We have an excel file in shared network drive (x drive) which we need to update as per some business logic in Appian. We dont need the file to be stored in Appian. Is there any way (eg. plug-in function / smart service / connected system), through which we can update the remote excel file? Thanks, Sudip

Hi everyone! I need your help with an integration challenge I'm currently facing. Soon, in my project, we will gain access to a SQL Server table that contains a column with images or documents stored in BLOB (Binary Large Object) format. Our objective is to read these BLOBs from Appian and convert them into Appian documents that can be correctly viewed and managed within the platform. To test the feasibility, I tried creating an integration that calls a Web API. This Web API, in a simplified manner, receives a binary as a parameter and returns the same binary to me. When configuring the integration in Appian to interpret the response as an Appian document, the documents are generated correctly in the designated folder, and the file extension matches the original (e.g., .pdf, .jpg). However, the problem arises when trying to open these documents in Appian: the viewer indicates that "the format is incompatible". Furthermore, I've noticed that the size of the files gener

I am trying to extract values from response received by integration but,it is showing empty .local!applicationProgressDetails:index(rule!NW_Event(contractNumber: ri!contractNumber),"httpresponse",{}),But here applicatinProgressDetails is coming empty.Kindly help me regarding this Value: Result HttpResponse statusLine"HTTP/1.1 200 OK"(Text) statusCode200(Number (Integer)) headersDictionary Date"Mon, 21 Jul 2025 09:20:12 GMT"(Text) Content-Type"application/json"(Text) Content-Length"5906"(Text) Connection"keep-alive"(Text) x-amzn-RequestId"de4f04b3-d699-49bd-b52a-175fee2120be"(Text) Cache-Control"no-cache, no-store, max-age=0"(Text) X-Amz-Executed-Version"$LATEST"(Text) X-Amzn-Trace-Id"Root=1-687e064c-4d97a9623f7dd8c80713ea2c;Parent=238c206491f7f614;Sampled=0;Lineage=1:ea392a22:0"(Text) x-amzn-Remapped-Content-Length"0"(Text) contentType"application/json"(Text) bodyList of Dictionary - 1 itemHTTP/1.1 200 OK Date: Mon, 21 Jul 2025 09:20:12 GMT Content-Type: application/json Cont

Hi All, I am experiencing an integration error while attempting to connect to a Start Process Web API within the same environment. I have tested the connection using Postman, and it works fine.

How would one use a Textract Adapter when calling AnalyzeDocument or StartDocumentAnalysis in Appian? I'm not quite sure how to provide the adapter ID when calling Analyze Document from an Appian Integration. I'm currently using the AWS Textract Connected System that Appian provides for all of my AWS Integrations, but it appears you cannot pass in any adapter IDs, should I be using a web API instead?

We have Appdyamics Java agent deployed on Appian application servers which is monitoring the performance of application. We want to enable End User Experience Monitoring for Appian. We need to add the appdynamics Javascript agent into the application pages to do same, please let me know if there is any html/jsp page which is common in all application where I can inject the Javascript agent. If there is no common page, please let me know in which all pages I need to inject the JS file so I can monitor all the apps. If you have worked on any such request in past please help us with sharing your experience on same.

Hi,      We want to surface/view (not store ) salesforce documents in Appian . We already have an Salesforce connected system , we uses  SOQL integrations to expose the data points . I was just wondering can we use SOSL with the same connected system to return the documents (using RETURNING Document clause in SOSL).  Not sure whether SOSL can return docs . Or we need integrations with salesforce REST api to get the documents in Appian . Our users just have to view the documents on demand. We don't want to save them as Appian docs. Can anyone worked on similar use cases . Your inputs will be appreciated. Thanks in advance, Mike 

Hi Every one, We are getting similar issue mentioned in -  [mention:60d851851e654d28b5c4a0dae2c486c7:46448885d0e64133bbfbf0cd7b0fd6f7]  We are getting 2 times the status code in postman and also when it goes to front end (UI part not a Appian - it is build in adobe cqms ) the status code is coming as duplicate for both the success/failure case. webapi- code Can any one  help and let us know, why are getting  this issue . Any help would be appreciated.

Hi Everyone, I'm receiving filename and content_base64 from an API which I'm calling it in Integration and in the response of the integration using following way Can I provide Name of the document as I receive in the response of the API where i get the filename.  I tried to access it but didn't workout thanks in advance.

We are trying to download documents from s3 inside the interfaces using getpresignedurlfors3 functions, we are able to download almost all other type of documents except we have identified that when we are trying to download pdf docs we are getting error- Failed to load PDF document.(PFA the screenshot).Fyi we are using chrome.Please advise what should be the fix for the issue..

Has anyone successfully used the Mastercom connected system to support a full claim lifecycle?[mention:005befc4f9474f6c888fcbc1f908efa9:f7d226abd59f475c9d224a79e3f0ec07]I've noticed that the ability to create an update the initial claim needed to submit a chargeback isn't included. Wondering if anyone else has had the same issue and was able to get around it? Since Mastercom uses OAuth 1 I was hoping to be able to use this connected system to facilitate getting around Appian's lack of Oauth 1 capabilities.

Hello, We are receiving a response via an Appian Integration Object, but the Korean characters in the response appear to be garbled or broken. According to the API provider, the response is encoded in UTF-8, and Appian also uses UTF-8 as the default charset. However, the Korean text is not displaying correctly. Could you please advise what might be causing this issue and how we can resolve it? Thank you.

Hello All, Is there any occasion CALL INTEGRATION node will stall and gets stuck for any reason (300s, 400s and 500s HTTP)? I expect it moves on irrespective of the call result. I don't plan on handling exception in the node but examine the result/error after the call.  Would like some recommendations from the community. Thanks.

I have created a integration for integrate google chat space but it shows an error like :-  "error-result-label You are not permitted to perform the requested operation error-result-guidance The external system understood the request but refused to authorize it HTTP/1.1 403 Forbidden" When I click on "Click here to authorize," the authorization is successful, but it still shows the same error afterward. Am I forgetting to pass any necessary parameters?

Dear anyone, I am currently trying to execute Box API that uses JWT, I saw an article that said that you need to set "Third-Party Credentials" when executing the Box API. However, the connection is not working properly, so if you know which field to set in the Credentials, please let me know.   Thank you very much in advance for your assistance. Best regards,

I'm using a Google Sheets connected system in Appian with OAuth 2.0 authentication. The integration works initially, but I'm encountering an issue where the connection requires reauthorization almost every hour. Has anyone faced a similar problem with token expiration or session persistence? Is there a recommended way to maintain or refresh the token without requiring manual reauthorization so frequently? Appreciate any suggestions or best practices to resolve this.

In integration if the response is in xml format, how to convert it to appian value and save in a record type

We call the expression rule (ER) "cursor_value_from_previous_call" from the "Cursor" integration. This ER invokes another expression rule, "CursorValue," which extracts the cursor value from the integration's response body. The extracted value is then passed to ER "cursor_value_from_previous_call," which returns the JSON value in the following format: Request Body: { "cursor": { "value": "" }} Value is null for the first call, for other subsequent calls, we pass the value that we have extracted from the first call. Kindly refer the flow diagram below: I am not able to achieve this without using the logic of while loop. For loop is not helping as the variables are immutable. Any insights are highly appreciable.

Can I call an expression rule from an integration's request body?  Note: The response of the expression rule is a JSON body. Method: POST

Hello, I am working on an integration where I need to set a custom value for "boundary". The HTTP request is of Content-Type: multipart form data. The other system expects the boundary value to be "cpi".  In Headers, I set Content-Type as "multipart/form-data; boundary=cpi". However, in the HTTP request that Appian generates, Appian seems to be using a random boundary value, and ignoring the value that I have set.  HTTP request that I see:  I see this data in API trace logs.  The integration works through Postman, and I see the correct boundary set. Postman screenshot.  Thank you in advance for your help. Regards,Harish

I have an interface that calls 2 different intergrations. There is data that return for both integrations, but it randomly returns null after calling it multiple times.  I have inserted where I am calling the integrations. a!localVariables( local!historyData: a!refreshVariable( value: index( rule!GET_incomingRequestHistoryByID(requestId: ri!requestId).result, "body", {} ), refreshOnReferencedVarChange: true() ), local!requestDetails: a!refreshVariable( value: index( rule!GET_allIncomingRequestsByID(refundRequestId: ri!requestId).result, "body", {} ), refreshOnReferencedVarChange: true() ), This is what my error looks like when 1 integration returns as null This is what my local variable looks like when both integrations return data: 

Extract data from database tables and populate a PDF form. The PDF should contain editable and fillable dropdown fields that allow users to select values dynamically

Hello, We need to download .msg files (Outlook mail) from an External System using an integration that receives the document as base64. The current problem is that Appian is able to download that document but without its extension, using the "convert base64 values to Appian documents". I suspect it's because the MIME Type "application/vnd.ms-outlook" is not supported by the integration object as established in the following documentation I found: https://docs.appian.com/suite/help/25.1/Integration_Content_Types.html#document-(auto-detect) https://www.iana.org/assignments/media-types/media-types.xhtml Is there any way to workaround this? Any help is appreciated Thank you!

Hi All, We have requirement to create cases based on the mails received in one or more mailboxes in Appian. Kindly guide us on use case or plugin which will help us to achieve this solution. In addition, we have to classify mails based on the subject line of the mails.