Process Automation

Where can I find a detailed log for RPA? How can I find details about a specific bot that ran?  Thank you.

Hi, This Morning when i am trying to download the Installer from my Robot it is giving me the 403 error. And i haven't faced this error yesterday and not sure what happened. Please if any one knows the resolution kindly suggest here.

Hi, I am new to using the interface component a!dataFabricChatField.  ( I've used record chat component, and that worked as expected. ) With Data Fabric chatbot, how should we implement security?  We only want the users using the chatbot to have access to recordType records that pertain to their company.  I tried using the instructions field in the chatbot component to specify which company the logged in user belongs to, but that did not work either. What is/are the best to accomplish that? Thanks.

In the development environment I have installed two plugins Google Maps Connected System and GoogleMaps (the latter gives me the map and direction fields components). When making the transition to the UAT environment, only the Google Maps Connected System was deployed correctly, however the second plugin was not, I checked the logs and did not see any errors, could you help me. THIS IMAGE IS RELATED TO THE DEPLOYMENT OF THE GOOGLEMAPS CONNECTED SYSTEM PLUGIN THIS IMAGE IS RELATED TO THE DEPLOYMENT OF THE GOOGLEMAPS FIELDS

I have a requirement where similar nested if conditions are required in multiple interfaces. So I'm trying to build a decision rule so that if there is any update required it can be done in the rule and it can reflect in all interfaces. But the outputs are list of ids which are stored across different constants for each condition. For example, If condition 1 satisfies I want the output to be constant1 and if condition 2 satisfies I want the output to be consant2. Each constant has more than 50 ids and I want the output to be in the same order they are present in the constant. While configuring the decision rule I'm able to see all the ids from all the constants and I have to manually select them for each condition and that too in the same order I want the output to be in. Is there any easier way or is there any way to give the constant directly as output? For now I have created expression rule and used a!match to make it simple but curious to know the above mentioned scenario.

I am trying to use AI Skill for Document extraction , I have 10 different pdf document having key  : value pairs different for eg one document has Name : XXXXX another one has   Employee : XXXXX , another one document with no name , it just say Patient name : Can we use them to train the model , or we need to have same Key value pairs When extracting the data ?  we should classify those as different documents and then process separately to extract , please provide your input ....

Hi , I have a set of non printable characters in DB as number and we use char function and concat function to combine in a single string and used strip function to remove it from text. Now the requirement is to replace text with space. I tried substitute function and others which is not working as expected. Please someone guide me herea!localVariables( local!specialCharacterIds: rule!SUF_QueryRecordType_getSpecialCharacters(), local!specialCharacters: joinarray( a!forEach( local!specialCharacterIds, char(fv!item) ), "" ), a!paragraphField( label:"Comment", value:ri!comment, saveInto: { ri!comment, a!save( ri!comment, substitute(save!value,{local!specialCharacters}," ") ) } ) )

Hi,Robotic Task execution got failed due to this "[ERROR] 2025-09-15 18:23:51 - - An exception occurred in phase step: Requesting files (REQ_FILES) com.novayre.jidoka.client.lifecycle.PhaseException: An exception occurred in phase step: Requesting files (REQ_FILES)" error message.Can anyone please help me out.

I am creating a webApi to trigger a!completeTask().  If this encounters an error, I return an httpResponse to indicate such. The question is:  how do I know what the error was?  Is there some way to return the task completion error in the webApi? Thank you. a!completeTask( taskId: ri!taskId, taskInputs: { someData: "abc", moreData: "def" }, onSuccess: a!httpResponse(200, {}, "Success") onError: a!httpResponse(500, {}, "What was the error??") )

I am new to Appian, and I would like to know more about AI copilot capabilities. Am I able to create record type using copilot or does that capability exist just in platform?

I just created a process which extracts data from pdf and then uses a reconcile doc extraction to extract tables' data and submit the operation. My question is: do I have to use tables for nested data or I could just try to use text to extract all the data without any need in using reconcile doc extraction task? Is there any way to integrate the reconcile doc extraction in my own customized interface?

We would like to open command prompt using appian rpa to execute some batch scripts ..Any pointers how i can accomplish? No luck using Task recorder as it gives 'unsupported error' 

I get the following error, which doesn't help me understand what could be wrong. The data (at least text fields) was extracted successfully using map, the doc id is passed correctly.

I have tried to use the AI skill to extract info from pdf. But I notice that the speed of the AI skill is too slow. A doc like this. It takes 5 minutes to execute such a simple document. Is there anyway I can increase the execution speed? Is this because my model is not trained enough? Should I trained my model more?  

Hi everyone, I’m working with procurement documents (PDFs) that contain hyperlinks (e.g. links to official tender platforms). When I use the Get PDF Text smart service (from PDF Tools), the visible text comes through, but the embedded hyperlinks (annotations/URI actions) are not returned. I also tested with AI Skills (Document Extraction), but it seems to behave the same way — as if Appian is only sending the extracted text to the AI model rather than the full PDF object. As a result, the links are lost there as well. Has anyone found a way in Appian to extract these hidden links directly from PDFs? Is there any existing plug-in or connected system that supports reading hyperlink annotations? Or would the only option be to build a custom plug-in with something like Apache PDFBox? Thanks in advance for your insights!

Hi Team , While creating the robot in community edition i am getting the below error . How to resolve this error

Hi Community, i have a requirement to create a html template using expression rule to create a table. i am able to create a table but i am unable to generate borders for each row and headers. please prefer below code snippet. TIA [mention:a11f77a729fb4db2af76b09948583328:e9ed411860ed4f2ba0265705b8793d05] 

Hi Community, I am encountering a strange issue with Record Chat. Occasionally, I receive unintended or unusual responses. The behavior is inconsistent—sometimes it occurs after a few messages, other times after just one or two, and occasionally even with the very first message. I’m unsure whether this is a bug or a configuration issue. One example, shown in the attached image, is that the conversation output includes entries formatted as 'H:' and 'A:', resembling a question and answer dialogue, which I did not configure or expect. My setup appears straightforward: I’m using fields from both the primary record and the required related record fields, passing the correct identifier. I also attempted to adjust the behavior using the additionalInstructions parameter, but this did not resolve the issue. Has anyone else experienced this problem or have any insights into what might be causing it? Thank you in advance!

I have created a Robotic task, and it is throwing error when I try to execute it. The error is "Problem when launching executions: ROBOT_NOT_ALLOWED_NOW". The robot is online and it as also added to the Robot Pool. Any reason we get this error?

Hi all,  Is there any way that we can implement a copilot that will answer about our record data? For ex: it should be like a chat bot and it should be in the record summary page, if we ask about the details of the record summary, it should provide the answer. Can anyone please help me in implementing this ?Thanks in advance!!

Hi, I'm trying to Extract data from PDF and store those data in Database. I gave 8 fields in the extraction. I'm able to see all my fields in the ai skill extraction but in the Database I didn't get EMPID, EMP type. Anyone please tell me the reason why I'm not getting those values in my Database. Thank you in advance.

Hi All, Has anyone successfully deployed AI Document Center 2.9 on Appian 25.2?https://docs.appian.com/suite/help/25.2/aidc-2.9/whats-new.html When I inspect the new package: AiDocumentCenterv2.9.0.zip, I receive the following error message:The processModel [id= uuid=0005ee34-9c41-8000-0422-7f0000014e7a] was not imported because a required precedent is missing: The referenced smart service [local-id=internal3.rs2_ai_skill_advanced_idp_tools3, name=Advanced IDP Tools] was not found. (APNX-1-4073-000) (APNX-1-4071-006) When I add the 'Advanced IDP Tools' smart service to a new process model and check what version is created, I can see that I am running the following version of the smart service:Advanced IDP Tools (internal3.rs2_ai_skill_advanced_idp_tools2) It looks like my Appian instance is running an older version of the Advanced IDP Tools smart service, does anyone know how I can update the Advanced IDP Tools smart service to the latest version? Kim.

Hi All, We have a requirement such that, RPA bot need to open a record details in a web page then, save that details page (webpage) as PDF. We are trying to use keyboard shortcut 'Ctrl+P' to open the print window, where there is option to 'Save as PDF' but, the robotic task is not able to capture any action in that print window.  Could you please tell me how to overcome this issue? I just need to save the webpage as PDF in the bot machine's download folder. TIA

"RUN EXTRACTION" button is not visible on AI Document Center, after creating an Extraction Model. Why?

"RUN EXTRACTION" button is not visible on AI Document Center, after creating an Extraction Model. Why?