Administration

I unknowing made myself as a Basic user in Users View in appian Designer if i want to undo the operation the system administrator option is disabled how can i get again my system administrator permission back in the appian community site

Hi, When we are trying to deploy manually to QA envi, it is taking too long and it is getting timed out. However, deployment process is running in the background and after a couple of hours the deployment is getting completed. The size of the patch is as less as 60kb, but still it is taking too long. The version we are currently using is 20.4 with latest hofix installed. Thank you.

While upgrading from 20.3.1370.0 to 21.4.600.0, received below error. i.e. Numerous errors for each user data, 2022-03-15 12:21:31,341 [localhost-startStop-1] ERROR org.hibernate.util.JDBCExceptionReporter - Violation of UNIQUE KEY constraint 'usr_username_uc'. Cannot insert duplicate key in object 'dbo.usr'. The duplicate key value is (testuser1). We've not received these type of "Violation of UNIQUE KEY constraint primary data source" error when we did Appian upgrade / HF in the past.Not sure, if this is part of Appian Product Issue. We're using the recent 21.4.600.0 HF released on 11th Mar 2022 - hope this is stable HF ver. and Appian not aware of any such "UNIQUE KEY constraint primary data source" issue? Just curious to know if anyone received this error when Appian upgrade...Any suggestions / guidance to handle this type of error please? - Thanks.

Hi Team, I have the health check report from production. I can see there are various categories and tabs as part of the report.Is there any standard practice to resolve the order of health check reported issues like first process metrics related issues,infrastructure related,configuration, design etc.

I was tried to connect the multiple environment in the Devops: Infrastructure.  But I am getting this below error.  I am getting the server log like  ERROR com.appiancorp.connectedenvironments.logging.DevOpsInfrastructureAuditLogger - [ERROR, null, null, https://<other_site_subdomain>.appiancloud.com/suite , OUTGOING, null, null, null, null, null, null, null, null, null, URL did not return a valid public key:  Please help me out to rectify this error. Thanks in advance.

We have an app where many users needs to have access to the app "in case" they need the app. Not sure how to explain this but we created an app to track an event and each event is characterized by a product. A person is assigned to the product. We have many products so many people use the app. However, the event may never happen for that product or happens once a year for that product. So the user may only log in once a year to handle the one event or may never log in if an event never occurs for their product. Does anyone else have this type of situation? And if so, do you have a good method for managing this from a license perspective? I have heard of a API or tool called IGNIO that helps with turning licenses on and off on an as needed basis.  Thoughts?

Hi All,  is there a log or any other way to find out the process models configured with timer event in start node ? Thanks!!

Hi Readers, I just want to know how to set the default site for an application. There are three application which i am using and the first application is which i use mostly, so i want to view my first application when i login in appian, and i can navigate through the rest using navigation bar. I think we can do this by assigning the default page to a group.; but i am not able to do it please guide me

Hi, I am trying to gain clarity on which users count towards a Appian license. I understand that only active Appian users consume licenses. I also understand than an active user is a user who has an account in the Appian environment and whose account is flagged as active. What I am not clear on is when that account becomes active. Does a new user account become active once the account is created OR once the account is created and the user has logged on? Anything else I am missing? Thanks, Barthe

Error The System Has Encountered an Error HTTP Code: 503 The system has encountered an error. Please try again later. Any idea how to fix this ? Please note that this is export not import . It seems the process is hanging at inspect stage ? Anyway to skip inspect or increase the timeout . problem is that unlike import there is no way to attach a property file ? I don't think export is happening at the background as tomcat log file has no mention of export. SYSTEM INFORMATION Appian Version 21.4 Execution Engines 3 Application Server Configuration Single Hosting Environment Appian Cloud

Hi, We are in process of adding environments in admin console under Devops: Infrastructure. We have added URL of either environments in console. We are getting following error while adding environment. URL did not return a valid public key. Any help in this regard is welcome ...

I'm not able to register for the Appian World 2022 Live Build Challenge Registration. Every time I click on the "Apply Now" button. It redirects me to the below screenshot: Can someone help me out?

Hi Appian DevsI have my application in test environment and whenever my process is running, I am getting an email against the user to request access, just as a notification.I need to disable the email notification everytime the process wants to access the folder.The security settings is against the group and it is as per the requirement. The folder is a child of the knowledge center, so it is already inheriting the right security settings, but still i am getting the email notifications everytime.Can you please let me know the right direction, where to look into?

I probably simply do not know the correct search terms for that issue. At the moment, on my on-premise installation, I can see completed processes for around 48h, but we would love to move that up to 168h. Can I do that via the Admin Console? Or do I have to adjust some config file? In any case: Where do I do that?

There's a method  to determine disk utilizzation on cloud enviorment using only logs retrievable from */suite/logs ?I don't want to utilize forum's web health page.Thanks.

Hi All, We are migrating all our On-Prem Shared Mail Boxes from on-Prem to Online (O365), is it possible to configure send and receive mail functionality between appian and O365 mailboxes.. Thanks in advance Warm Regards Vineeth

The documentation for Standard Object Names for Application says "For both published and unpublished applications, the name can be the same as another object's name in the same environment."  What does this means. I tried naming two applications with same name and same application prefixes. But in Appian we cannot have same prefix for two applications. 

The wish is to obtain a graph which shows the (additional) memory/ storage usage as a function of AUTOARCHIVE_DELAY (say in days). To me, it seems rather inpractical to incrementally increase AUTOARCHIVE_DELAY  (as it requires restart of the Appian platform), am I right? Plus, I do not know how to quantify the memory/ database/ storage usage to keep all completed, error-free process instances (what you see under "Monitoring > Process Activity") Is there a rule of thumb for that (for a certain number of process models and users maybe)? Background: The client would love to be able to see the _all_ process instances of the last 30 to 90 days - right now we are at 2 days.

Hi Appian Devs, Please look into the below configuration and let me know what am i doing wrong. I need to send the email along with the configuration of a custom sender. 

We have created a replica of production which is on premises environment. Configuration is Appian version 19.2 - Tomcat - LDAP. We are facing below two issue in new environment 1. User is not able to access the Tempo action for which he has permissions 2. When we make a system admin to basic user, the user is not able to login Anyone faced similar issue while creating a replica or any clue how we can fix this ?

I have a process model where it inserts into the database for each record. One of the rows I try to insert returns a "List of Variant" with 0 items. Now on insertion, the process model skips that row and goes to the next one and adding it to the wrong row to the current user row. Also some of the dictionaries have a property that changes the values from "short" to "long". I used the property() function to make it where if the first is missing (short), then the other returns (long). But instead of returning the other one, it returns null and inserts into the DB as null. When I use the flatten() function on the results, the "List of Variants" get skipped as well and then instead of the 100 rows it shows, I get 94 (six are like the last code example) Here is a partial string of the response: { user : { assignment: [ { primary:true, homeUnit: [ { nameC

Hello Appian group, Today I have probably observed one limitation for external deployment: 1.) In the case if I am importing by using external tool (used deployment REST API) package from older version to newest version of Appian (20.1 -> 21.3) - the external deployment failed -  ERROR An external deployment can only target a single application, but the external deployment [uuid=956fdfb0-920a-48bb-b9a1-ef445630b1e5] targets 0 applications. 2.)  If I am repeat the same deployment - but instead external deployment I am use manual one. Deployment is successful 3.) In the case if I am importing whole application (from older version 20.1 to newer 21.3) - everything works properly for external and manual deployment 4.) In the case if I am importing package (the same package which failed from importing older version to newer version), but if this package is created on newer version 21.3. So, it is imported from 21.3 -> 21.3 - the external deployment is successful. Do you

Can we set up IDP on on-perm Appian Server (Rack Server not private cloud). please let know the possible feasibility.

Appian 20.2 - on-perm Had used a rule Event on a Process model , defined to call expression rule on it. instance is broken with error " ERROR:EVAL:@reason=Rule XXX has invalid form, so cannot be evaluated. refered to link https://community.appian.com/support/w/kb/1239/kb-1794-details-error-eval-reason-index-error-thrown-when-using-escalations-timers-and-exception-flows and had removed all parameter names while calling the Expression rule.

Hi, is there an option in the production or etc to hide internal errors so the users can't see? or there are no other option but to catch the error? TYIA