Process Automation

Hi All, I'm trying to learn Document Extraction using AI Skill and I'm facing an issue described below: Step 1: I have created an AI Skill object for Document Extraction and I have added only two fields in it. (Screenshot below). Step 2 : I have created a model to add this AI Skill(Ignored the XOR checks before reconciliation as it's just for learning purpose) Issue: The node stays active for a long time and I get an error "The number of retries to complete the execution of the smart service activity has been exceeded." The document is pdf and it has not exceeded the size limit. What is going wrong here?

I am working on Excel classification using AI Document Center .After the classification process completes, I m not getting the confidence score in Pv  and  database. how to resolve it?

Do we require this AI Document Center - Generated Objects application to add the model to the Appian Process?

I would like to implement a function in Appian that retrieves a list of actions associated with a record. I have been testing multiple approaches and configurations in an attempt to achieve this functionality; however, none of them have produced the expected results so far. Despite extensive testing and exploration of different alternatives, I have not yet been able to successfully obtain the desired list of record actions.

Hi Everyone, Thanks in advance, I have list which is having list of dates {1/1/2026; 2/2/2026; 12/31/2025; 11/24/2025}.I needs to identify the least date and Maximum date from the list. Regards Divya K

Hello,  I would like some help on how to use wildcards when search for a window, so the RPA can search for explorer and select the first window (index 0) when recording it ask for a complete name if I enter * in the text and modify the Name to search it enter the * as string. [DEBUG] 2025-12-09 12:50:51 13s (0h) - Element search criteria: SearchCriteria [controlType=Window, automationId=null, name=Escritorio - Explorador de archivos, className=, failIfMultiple=false, failIfNotFound=true, index=0][DEBUG] 2025-12-09 12:50:52 13s (0h) - Waiting for condition "Searching for element...", try #1 of #1 Thanks

Hi everyone, I’m currently experiencing an issue where the round() function does not return the expected results. Below are some examples. In case 2, the expected result is 512.93, but Appian returns 512.92. Additionally, in case 3, even when applying the workaround recommended in KB-1426, the output is still not correct. KB1426 document : community.appian.com/.../kb-1426-unexpected-results-on-decimal-calculations-and-rounding If the round() function cannot reliably produce correct rounding results in cases like these, is there any known alternative approach — such as a custom Expression Rule or reusable utility — to achieve accurate decimal rounding in Appian? I’m looking for: A method that consistently returns mathematically correct rounding results A reusable rule that avoids floating-point precision issues Any best practices other users may have implemented for similar cases Any suggestions, patterns, or examples would be greatly appreciated. Thank

I have decision rule that's need to have output list of text and have more than 500 characters. I am using the output of desicion rule into multiple dropdown and store values into database that have limitation 1000 characters. How to increase this limitation?

Hello, I'm exploring AI Agent features in Appian 25.4 release and going through this tutorial https://docs.appian.com/suite/help/25.4/build-triage-agent-tutorial.html and trying to recreate this. For this, I tried calling the expression rule and save the result in output. While testing, it just shows processing for long time. Kindly help me with what I'm missing here. Is there is any specific prompt do we need to follow to map the inputs or the AI agent will automatically infer the data based on our prompt.

Hi Appian Community, i watched the 25.4 release showcase by product manager for a!chatField component and custom chat interface  from timestamp 54:37 and wondering how to achieve the same functionality which i can further modify as per my use case. i tried using custom chat interface present in appian documentation but it is limiting me to only use a card interface once and it will show same in every response.My goals:- Achieve same functionality of booking an appointment via chat field or custom chat interface. it should be intelligent to dynamically respond as per user, such that when first given symptoms it only shown a text response, but later responses after the appointment confirmation it showed user a custom card layout with a confirm button, and later another custom card layout with confirmation and another user input text field where user can enter further symptoms and upload any images(optional).  i have uploaded images in sequence from video, in which the respon

Hello, I am trying to download the RPA files on my mac to use them. I have downloaded Java 17 from Oracle and followed the steps from Appian to run RPA, but I am getting the error message  "Robot cannot be registered right now" in the terminal. I have attached pictures below. Thank you!

As we are having a Advance License of Appian but we are not getting option to how to Enable this in our environment is thing need to be done via raising a support case in myappian or it should be done via Admin Console. happy to hear any suggestion for same thanks 

Hi Appian Community,I am using AI Document Center in Appian to Extract an Excel file. The extraction runs successfully, but the Extracted Value column is empty. Only the field labels are displayed (e.g., S.No, Name, Age, Location, Role, Salary, Time, Status), but no actual data is populated and also not able see the preview of excel  Any guidance or best practices would be appreciated.

Hi All, I have the following question and would appreciate any suggestions: I am trying to start an RPA task using a test user who has Basic User access in the environment. However, the robotic task does not start. If I use a user with System Administrator access and who is also part of the RPA Operation Console group, the task starts successfully. As developers, we need System Administrator access for development purposes, but real-time users should only have Basic User access. I have also added the test user to the RPA task’s permission tag and included the permission tag of what the RPA task has for the respective user in the Appian RPA group. Despite this, the RPA instance is still not triggered. So, my question is: Is it possible for a user with Basic User access in the environment to start/trigger an RPA task? If yes, what configuration or permissions are required to make this work? User Profile in Environment: Added RPA task's Permission tag for the user Added User

Hi All, We are facing an issue while Deploying an RPA task to UAT Environment(Attaching screenshot). And also in the UAT environment on open of an Operation Console we retrieved  java.lang.RuntimeException: Retrieving resource failed, status code: 500. Because of this the deployment errors out? Please let me know if any one knows the reason.

i have a sentence that "Benefit Period: To Age 75; Indexation: CPI Linked" in this I need to validate that whether "Indexation: CPI Linked" is found or not  please give me a suggestion

Requirement: User wants to search across the PDF documents. Currently we store PDF documents generated via HTML in Appian. User wants to have a search box and search through all these PDF documents and return all the documents having matching text. Just wanted to know if there are any OOB features that supports this requirement.  Any suggestions would be appreciated. Thanks in advance.

Attended RPA Bot on VDI: Installation/Config for User-Present Scenario with Browser + Prox Card 2FA I need clarity on the specific installation and configuration requirements for the RDP Agent when running an attended bot on a VDI where: The user must be physically logged into the VDI session The bot interacts with a browser to access an external site The user manually enters personal credentials (not stored in Appian) + uses a prox card for 2FA The user clicks a button in Appian to trigger the bot (Note: Other use cases run different scripts on the same bot in unattended mode) Question: How does the attended, user-present requirement change the RDP Agent installation, VDI setup, and bot configuration compared to a standard unattended setup? Specifically: RDP Agent install location (user profile vs. machine-wide)? VDI session requirements (persistent? console vs. RDP? interactive session needed?) Browser automation (does the browser need to run in the user’s session? Any rest

One bot requires control of a mainframe session (IBM PCOMM software): 1)Open a session  2)Read/write data into a mainframe window/session. 3)Close the session Did somebody implemented something like this? any documentation/sample projects that I can use? Thank you.

Hi everyone, I'm having an issue with a grid in my interface. When using System Administrator account, the data loads correctly when the next page button is clicked.  But when using a Basic User account, the grid shows the same first-page data, and the paging control is not updating as well. I checked all related objects used in the code, all have Viewer access for the Basic User's group. Code snippet: a!gridField_23r3( data: local!grid.data, pageSize: 5, pagingSaveInto: fv!pagingInfo, validations: {} ) Thanks in advance for any insights!

I want to check if we have any workaround if we have the bot-wise-credentials configuration, instead of using a common ID for all bots? like each bot uses different creds to login for that robotic task ?

Hi All, In database table, i have one field called 'versions' which will be captured from agent run. So when the agent runs, it will give some array of outputs for each version like below, 1st time run Output {workId - 1, decision - need referal, status - pass} {workId - 2, decision - no referral, status - pass} {workId - 3 , decision - need referral, status - pass} 2nd time run Output: {workId - 1, decision - no referal, status - pass} {workId - 2, decision - need referral, status - pass} {workId - 3 , decision - need referral, status - pass} {workId - 4 , decision - need referral, status - pass} So, now I have to compare workIds result between 1st run output and 2nd run output and have to show below 3 sections, Section 1: New Referral - which will have the workIds which needs referral in output 2 but not in output 1, so from above example it should be below rows from output2, {workId - 2, decision - need referral, status - pass} {workId - 4 , decision - n

Hi All, We are currently facing a technical challenge while trying to execute a PowerShell script (.ps1 file) on a robot's virtual machine using Appian robotic task. The script is stored in a shared drive location that the robotic task has access to. Our goal is to run the script using the “Run with PowerShell” option. However, we are unable to identify any built-in robotic action within Appian RPA that allows us to execute a PowerShell script directly on the robot’s VM. If you are aware of any solution, workaround, or best practice to achieve this, your guidance would be greatly appreciated. Thank you in advance for your support.

Hello, again. This is a strange one.... and I'm on version 24.1.281.0 I have two expression rules... one generates some error messages (or none) and the other deals with the errors.  However, in the scenario where the first expression rule generates no errors, the second one still thinks there are errors. Expression 1: (called SH_ErrorGenerator) a!localVariables( local!stringArray: {"a", "b"}, local!error1: "", /* value from another expression rule normally */ local!error2: "", /* value from another expression rule normally */ local!error3: {""}, /* value from another expression rule normally */ local!errors: { local!error1, local!error2, local!error3 }, local!allErrors: cast( /* make sure this is list of string not list of variant */ typeof(local!stringArray), reject(a!isNullOrEmpty, a!flatten(local!errors)) ), local!anyErrors: and(not(isnull(local!allErrors)), length(local!allErrors) > 0), { errors: local!allErrors,

Hi everyone, I am encountering the following error while accessing a Record Type in one of my applications: “The configured database table is invalid. The XXXX_RF_EMP_DETAIL_STATUS table does not exist in the configured data source. Change the database table to continue.” Could anyone please guide me on how I can retrieve the missing database or what best practices I should follow in the future to ensure the database is properly saved and linked? Thank you in advance for your help!