KB-1322 How to update an email address on a Community user ID and transfer A-Scores to a different user ID

If you need to transfer your Appian Certification or Appian Community account to a new company or email address, follow these simple steps:

1. Create a new Appian Community account with your new email address.
2. Once completed, reach out to community@appian.com with the email addresses associated with your old and new account.

We will transfer or merge the two accounts for you and let you know when the process is complete.

Please note that your Appian Certifications, Community and Academy achievements, and Community activity history will be transferred during this process. If you would also like to have your Academy historical training data transferred, please include academyonline@appian.com  in your email to us.

Visit Appian Community Frequently Asked Questions for other questions.

Last reviewed: Jan 2023