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When attempting to import a self-signed certificate with an encrypted private key on either the SAML configuration page or the Client Certificates page, the certificate does not import and throws a "Failed to import certificate." error even though the entered password is correct:
As noted in KB-1108, Appian does not support self-signed certificates with an encrypted private key created with OpenSSL 1.1.0.
This article applies to all versions of Appian.
Last Reviewed: August 2018