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DRAFT KB-XXXX File upload to Appian gets stuck with Apache web server

Symptoms

When a user is uploading a file to Appian via an Apache web server, the file upload gets stuck with the message "Waiting" in the progress bar. For example in the Import application as seen below:

Cause

The Apache web server contains a value that is limiting the file upload size.

For more information see Apache documentation: Apache documentation

Action

Increase the LimitRequestBody to a value that will satisfy your file requirements.

 LimitRequestBody 0

You can add this directive using your .htaccess file or the httpd.conf file.

Setting this value to 0 removes any file size restriction.