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When starting the Appian services, the process analytics engines remain in either in replaying or down state. The <APPIAN_HOME>/logs/service_manager.log displays the following error:
<APPIAN_HOME>/logs/service_manager.log
Unable to decoding KResponse
The error is caused because of out of sync engine data between execution and analytics engines.
Run the resetAnalystics script following the instruction here.
resetAnalystics