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KB- XXXX HTTP 401 - Unauthorized Error when accessing environment url via SSL


Appian and Apache start successfully, but a HTTP 401 Unauthorized Error appears after users log in the site as shown in the image below:

There are no entries logged in the login-audit.csv file for the attempt, no traffic is logged in the application server access log or the webserver access log, and there are no errors in the application server log.


Incoming request from the web server are not properly routed to the application server. 


Update the property below in httpd.conf:

JKWorkerProperty worker.node1.port=8009 

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: November 2018