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Appian and Apache start successfully, but a HTTP 401 Unauthorized Error appears after users log in the site as shown in the image below:
There are no entries logged in the login-audit.csv file (located in the <APPIAN_HOME>/logs directory) for the attempt, no traffic is logged in the application server access log or the webserver access log, and there are no errors in the application server log.
<APPIAN_HOME>/logs
Incoming request from the web server are not properly routed to the application server.
Update the property below in httpd.conf (located in the <APACHE_HOME>/conf directory):
<APACHE_HOME>/conf
JKWorkerProperty worker.node1.port=8009
This article applies to all versions of Appian using Apache as a web server.
Last Reviewed: November 2018