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DRAFT KB-XXXX Null component error when using Oracle XA

Symptoms

When using Tomcat as the application server and Oracle XA as the database, the following error is seen in the application server log:

SEVERE [localhost-startStop-1] org.apache.tomcat.util.modeler.Registry.registerComponent Null component Catalina:type=DataSource,host=localhost,context=/suite,class=javax.sql.XADataSource,name="jdbc/AppianPrimaryDS"

Cause

Oracle XA is an unsupported database for all versions of Appian.

Action

Use one of the supported database options in the System Requirements documentation.

Affected Versions

This article applies to all versions of Appian using Oracle XA as the database.