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DRAFT KB-XXXX Data Server fails to start due to failed attempt of loading the C runtime library

Symptoms

Data server fails to startup and the following error is witnessed on the screen: 

Cause

This error presents itself when there is an older version of msvcrt.dll  in the PATH which causes q to fail. 

Action

Remove the .dll file from the path and attempt to restart the data server. 

Affected Versions

This article applies to Appian 18.1 and later.

Last Reviewed: January 2019