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DRAFT KB-XXXX Data Server fails to start due to failed attempt of loading the C runtime library


The Data server fails to start up and with the following error:  

 An application has made an attempt to load the C runtime library incorrectly. 

Following dialogue box is displayed on the screen:


This error presents itself when there is an older version of msvcrt.dll in the path which causes the Q executable to fail. 


Remove the msvcrt.dll file from the path and attempt to restart the data server. 

Affected Versions

This article applies to Appian 18.1 and later.

Last Reviewed: January 2019