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DRAFT KB-XXXX Mobile FAQ

The purpose of this article is to provide answers to some of the common questions related to the Appian Mobile App.

Table of Contents:

How can I create a custom branded mobile application?

Forum users can use the Mobile Branding site on to create custom branded mobile appliactions. Please review the Custom Mobile Application documentation for more details.

What versions of Appian Mobile are supported?

The Product Release History shows the support versions for the Appian Mobile App (iOS and Android) and Appian for Blackberry (iOS and Android).

How do I enable diagnostic logging for the Appian Mobile App?

KB-1754 details how to enable diagnostic logging for the Mobile App.

Does my Mobile App version need to match my Appian version?

As mentioned in the Mobile Device documentation, the Appian App can be a high version than the Appian version. However, the Appian version cannot be higher than the Mobile App version. For example, the Mobile App can be on version 19.3 with Appian 18.3, but the Mobile App cannot be on version 18.3 with Appian 19.3.

How often the Mobile App is updated?

Appian Mobile is updated at least once a quarter, with a major release with every Appian release.

I noticed clicking task links while on Mobile open the task in the mobile browser, rather than the app. How can I open them in the app?