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When attempting to upload a file, an error box in the UI will appear with message: "The file null could not be uploaded. Please try uploading it again."
The following error will also appear in the application server log:
ERROR com.appiancorp.content.ExtendedContentServiceJavaImpl - Couldn't create the deactivated files with names: {XXXXXXX} com.appiancorp.suiteapi.common.exceptions.StorageLimitException: No more space available
The user has reached their file upload limit. While User Storage Space Quotas were deprecated in 17.3, the content engine is still enforcing the quota. This will prevent any users who have reached their quota from uploading files.
Apply the latest hotfix.
Upgrade to Appian version 19.1 or later.
This article applies to Appian 17.3 and later.
Last Reviewed: December 2019