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Following a hotfix, SAML login loads a blank page without any error displayed. Right clicking on the blank page and selecting "Inspect Element," then selecting the "Debugger" tab shows the below error:
SCRIPTXXX: Object doesn't support property or method 'addEventListener'
This issue has been addressed via AN-148043 in the following hotfixes/versions:
Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.
Open a case with Appian Support and note to the case description that you are experiencing behavior in line with this article.
This article applies to Appian 18.3 to Appian 19.4.
Last Reviewed: January 2020
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