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After navigating to a record from a record tag and launching a related action from a related action shortcut, once the related action completes, users are shown a pink box error instead of being navigated back to the record summary with the following error message:
An Error Has Occurred
The record data does not exist, has been deleted, or you do not have sufficient privileges to access it.
This issue has been addressed via AN-XXXXX in Appian X.X Hotfix Package X.
Note: When listing hotfixes, add a hyperlink to the Hotfix documentation for that version.
Apply the latest hotfix to your Appian installation for Appian versions 18.2, 18.3, and 18.4 or upgrade to the latest version of Appian for versions 17.4 and 18.1.
This article applies to Appian 18.4 and earlier.
Last Reviewed: March 2020
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