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javax.resource.spi.work.WorkCompletedException: com.appiancorp.process.engine.EmailSendException: Could not send email [from=admin@swfwmddev.watermatters.org, to=eric.byszeski@watermatters.org, subject=ePermitting | SWFWMD (DEV) Password Change] ... Caused by: com.appiancorp.process.engine.EmailSendException: Could not send email [from=admin@swfwmddev.watermatters.org, to=eric.byszeski@watermatters.org, subject=ePermitting | SWFWMD (DEV) Password Change] ... Caused by: com.sun.mail.smtp.SMTPSendFailedException: 554 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message
Office 365 if blocking the 'from' email address
Update the office 365 settings to allow sending from this email address or change the 'from' email address
This article applies to all versions on Appian Cloud
Last Reviewed: March 2020