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When accessing a process instance via the Monitoring tab, the below error is thrown:
Load ErrorErrorsThis process diagram could not be opened due to the following errors.Does not exist: Process
A similar error is printed in the application server log:
ERROR com.appiancorp.expr.server.reaction.smartservicebridge.SmartServiceBridgeReaction - Exception occurred during activation of ReactionFunction {key='sys.smartService.start-process-2', class='com.appiancorp.expr.server.reaction.smartservicebridge.PluginSmartServiceBridgeReaction'} ... Caused by: com.appiancorp.suiteapi.process.exceptions.InvalidProcessException: Does not exist: Process
The process instance has been archived or deleted.
Note: Increasing the length of time process instances are maintained before archival/deletion can increase system memory and disk resource utilization of the Appian environment.
This article applies to all versions of Appian.
Last Reviewed: April 2020