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DRAFT SP-4586 Logical nodes show inaccurate duration times in Process Nodes tab

Symptoms

Logical nodes only appear once in the "Process nodes" tab of "Process Details" when executed multiple times in a process instance. Additionally, the duration time is inaccurate or longer than expected for these nodes.

Cause

Logical nodes will only appear once in the "Process Nodes" tab when executed multiple times. If a logical node is executed more than once, the duration will be calculated from the start of the first instance to the end of the last instance. Logical nodes executed once will still have a duration that reflects the time of executing only that node. 

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-136140.

Workaround

Ignore duration for logical nodes executed multiple times.

Affected Versions

This article applies to all versions of Appian

Last Reviewed: June 2020