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DRAFT KB-XXXX Connected environment was automatically removed

Symptoms

System Administrators receive an email saying a connected environment was removed, but no system administrators report removing the configuration. 

Additionally, the devops_infrastructure.csv log shows the user who setup the connection as the remover.

Cause

When Appian receives an HTTP 404 at the /suite/devops-infrastructure/handlers url, Appian will automatically remove the connected environment.

Action

Re-add the connected environment. 

Affected Versions

This article applies to Appian 19.1 and later

Last Reviewed: January 2021