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DRAFT KB-[SP-6079] IDP stops working and admin console shows "The project to be billed is associated with an absent billing account" error.

Symptoms

Intelligent Document Processing (IDP) stops working.

Checking the Document Extraction section of the Admin Console shows the following error:

Cause

No more money

Action

Wait for budget to reset.

If interested increasing the IDP budget, reach out to Account Executive.

Affected Versions

This article applies to all versions of Appian using Intelligent Document Processing.

Last Reviewed: May 2021