You are currently reviewing an older revision of this page.

KB-1021 Documents expire after moving them to another knowledge center

Symptoms

Documents start expiring at an arbitrary date after they have been moved to a new knowledge center with no expiration dates implemented.

Cause

The documents were moved from a knowledge center that had expiration dates, to a knowledge center that did not have expiration dates.

Action

Create a process model that uses the Edit KC Properties smart service to change the Expiration Days to 0. 

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018