You are currently reviewing an older revision of this page.
At least one user cannot login, or unattended activities running as the user will fail, or you are unable to reset a user's password.
The application server log will show the following error:
ERROR com.appiancorp.ap2.PortalActionsUtil - Could not initialize group navigation information for page PrivilegeException[null=>null]: Insufficient permission ... ERROR com.appiancorp.ap2.PortalAction - Couldn't get model information for requested dashboard PrivilegeException[null=>null]: Insufficient permission ... The user [username] does not have sufficient privileges to perform the requested action because they are not in any role. (APNX-1-4188-001)
The following are possible causes for this issue:
This article applies to all versions of Appian.
Last Reviewed: December 2018