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KB-1310 Existing object does not appear in searches or auto-complete

Symptoms

Users are unable to find a particular object when searching for it or when expecting auto-complete to pull up the relevant results. For example,

Observed behavior in /designer:

Expected behavior in /designer:

Cause

If a Knowledge Center is marked to "Hide Knowledge Center from search results", all documents/rules/constants created before that checkbox was enabled will be hidden from search functionality. This is true even if the objects are unrelated to the Knowledge Center.

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-41855.

Action

Navigate to the Knowledge Centers, find the one with the checkbox "Hide Knowledge Center from search results" enabled, and disable the checkbox.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: December 2017